Betsy A. Burgin Email & Phone Number

117 Court Avenue, Sevierville, Tn 37862

Researching statutes and case law , drafting pleadings and filing with the Court, pre-claim investigation, management of civil case deadlines and priorities, drafting interrogatories and requests for production, drafting case, medical, and pre-mediation summaries, drafting correspondence, obtaining service of process, organization of records and related materials for litigation, professional communications with clients and Court personnel, organizing files electronically and creating hard-bound trial notebooks, broad spectrum of office tasks, managing multiple calendars and deadlines.

Pigeon Forge, Tennessee 37863

Pigeon Forge, Tennessee

Pigeon Forge, Tennessee

Area Sales March 2012 to January 3, 2014Representing The Titanic Museum Attraction in public and community relations and at events involving the hospitality industry, attractions, tourism offices and vendors both locally and in middle and upper east Tennessee. Responsible for off site ticket sales and vendor accounts and developing special ticket packages with lodging partners. Establish, enhance, and expand relationships with vendors, community, and regional businesses, tourism and travel offices. Cultivate and secure events for on site event suite and museum. Maintain database of vendors and contacts. Collaborate creatively with sales team members. Work independently and travel to tourism offices, vendors, and events in the state of Tennessee. Maintain a high level of personal and professional integrity, commitment, and conduct in representing the Titanic Museum Attraction. Develop cooperative opportunities and events with area Chambers of Commerce. Speak regularly at a variety of events and venues about the legend and legacy of the R.M.S. Titanic and her passengers and crew.

Close supervision of 70 employees, working as a management team member. Executed a variety of operations daily to create the Titanic experience for guests. Modeled the customer first and quality first standards.Provided direction, instruction, support, and feedback to shift teams in a variety of duties. Evaluated and coached employees on customer service, sales, professionalism, and handling technical and equipment issues with attraction ticketing and customer/visitor interaction. Prepared employee evaluations and administered, prepared required company reports, assisted in maintaining financial records, audits, large cash vault, opened and closed museum attraction. First contact for security companies and police.Continuously reviewed work environment for indications of challenges, issues, morale changes, growth opportunities and areas for improvement. Implemented company programs, policies and procedures to standard. Supervised and maintained the wardrobe for 70 employees and worked with costume designers, suppliers, and seamstresses while keeping the department within budget. Conducted daily team meetings. One of 6 people with security clearance to open and close 30,000 square foot museum.

Sevierville, Tennessee

Established ladies quality consignment clothing store in 1992. Developed brand for my business and generated high level of customer loyalty. Established strongest presence in Sevier County in the consignment category. Concentrated on quality products, upscale image, customer service and customer connection. Managed all phases of business advertising, marketing, visual merchandising, planning, accounting, staffing, and training.

Aas, Accounting And Business Management

Activities and Societies: Phi Beta Lambda, National Business Honor Society, Dean's Advisory CommitteeAccounting and Business Management..

Education record