Betsy Anne Rodenbeck Email & Phone Number

Dublin, Oh

• Broke ground on newly constructed assisted and memory support community (99 total) and is instrumental in defining local referral and lead generation• Continual growth in occupancy • Consistent cultivation of sales pipeline and sales qualification• Identify key decision makers• Facilitate best in class leadership to reinforce corporate culture and lead by example• Proliferate key differentiators of our service from our competition • Event planning

Gahanna, Oh

• Created the monthly activity calendar for the Health Center and Assisted Living to suit the social, physical and spiritual needs of the residents. (132 total bed facility) • Represented the facility and its active resident community through participation in local events such as Creekside Festival and The Taste of Gahanna.• Managed the continued outreach and coordination of robust volunteer organization that supported the facility. • Directed team building exercises with the staff to create strong cohesion and a positive atmosphere in the work place for both the residents and associates. • Designed monthly newsletter publication content and graphics.• Planned special events with the residents which included off-site excursions, guest entertainers, meals, transportation, secured promotional and group discounts.

Columbus, Oh

• Responded to client inquiries that pertained to flood insurance coverage.• Acted as liaison between clients and corporate office.• Managed complex daily operations.• Organized client policy documentation.• Recorded client concerns and counseled them on the process and procedures that would be necessary to resolve their claims

Dublin, Oh

• Managed activity services for a skilled nursing and assisted living. (100 bed total facility) • Supervised and directed activities of staff, to support the health and wellness of community residents. • Interfaced with local senior advocate programs which support seniors in order to enhance the package of provided services to our residents.• Developed volunteer base for the benefits of the residents.• Coordinated monthly Resident Council meetings, helping residents share their positive community experiences and identify areas of improvement.