Demonstrated Leadership: -Collaborated on-ART with Release Train Engineer (RTE) since 2020 to create alignment, efficiencies, and visibility of progress towards business commitments across 12 teams over 9 Program Increments (PI) and Program Increment Plannings (PIP) to date-Supported timely ART security features by facilitating weekly syncs with stakeholders and created feature views in Rally to visualize progress towards goals (5 teams/4 features in 2020, increased to… Show more Demonstrated Leadership: -Collaborated on-ART with Release Train Engineer (RTE) since 2020 to create alignment, efficiencies, and visibility of progress towards business commitments across 12 teams over 9 Program Increments (PI) and Program Increment Plannings (PIP) to date-Supported timely ART security features by facilitating weekly syncs with stakeholders and created feature views in Rally to visualize progress towards goals (5 teams/4 features in 2020, increased to 7 teams/13 features in 2021). -Facilitated Capability and Feature Refinement ceremonies for ART.Coached Agile/Scaled Agile Framework for Enterprises (SAFe) Best Practices: -Transitioned 4 non-Agile teams (20 individuals) to a newly formed ART, by coaching on Agile principles and SAFe practices in all components of team metrics, ceremonies, features, user stories, blockers etc. -Functioned as Subject Matter Expert in Rally to track ART/Team level metrics and progress of goals. -Co-facilitated SAFe 101 remote training.  -United with members of 3 triads (Agile Development Managers, Product Owners) to build relationships based on trust, respect, and open communication.  Increased Efficiency: -Focused on Feature Predictability metrics with 3 teams, increased from 96% to 100% predictability in 2 PIs. -Created framework/workflows and directions for PIP teams to efficiently track/document all PIP planning/commitments at first remote PIP and implementation of framework continued for 9 PIs.  -Collaborated with multiple levels of management to remove team blockers and improve team efficiencies.  -Facilitated cross-team brainstorm sessions to identify and create consistency in usage of key blockers.  -Utilized metrics and priorities to guide and track teams’ progress towards commitments.  -Aligned 4 teams with Lean Enterprise Office to incorporate reliable tracking of work -Partnered with 5 Scrum Masters/RTEs to redesign department's SharePoint pages to serve as core resources for all ARTs Show less

Demonstrated Leadership: -Functioned as off-ART Release Train Engineer and Scrum Master for 3 departments’ quarterly co-planning. -Orchestrated, facilitated, and led 11 off-ART PIP sessions consisting of 5-7 non-Agile teams, over 65+ participants and an average of 40 projects/features per PIP. Coached Agile/Scaled Agile Framework for Enterprises (SAFe) Best Practices: -Coached 7 non-Agile teams in adoption of Agile principles and SAFe practices. -Collaborated with… Show more Demonstrated Leadership: -Functioned as off-ART Release Train Engineer and Scrum Master for 3 departments’ quarterly co-planning. -Orchestrated, facilitated, and led 11 off-ART PIP sessions consisting of 5-7 non-Agile teams, over 65+ participants and an average of 40 projects/features per PIP. Coached Agile/Scaled Agile Framework for Enterprises (SAFe) Best Practices: -Coached 7 non-Agile teams in adoption of Agile principles and SAFe practices. -Collaborated with leadership to create features, facilitated Feature Refinement, Epic syncs, and System Demos. -Encouraged team dynamics which were both collaborative and creative and led to increased self-managed teams. Increased Efficiency: -Worked in partnership with Systems Analyst to create Rally boards and reporting to simulate ART metrics. -Tracked/reported metrics to leadership (team level and team of teams' level) (e.g., PIP commitments/results, iteration goals/progress etc.). -Facilitated 10+ different Value Stream mapping sessions ranging from workflows to end-to-end processing with 5-25 participants and created associated Visio artifacts. Show less

Demonstrated Leadership: -Led cross-departmental collaboration on projects, drove PDSA initiatives, reported on acquisition metrics, and fostered a fun results-driven team culture. -Supervised two specialists, prioritized acquisition-related work across team, provided coaching/mentoring opportunities, resolved escalations, and executed the annual appraisal process. Coached Agile/Scaled Agile Framework for Enterprises (SAFe) Best Practices: -Managed Flipster and eBook… Show more Demonstrated Leadership: -Led cross-departmental collaboration on projects, drove PDSA initiatives, reported on acquisition metrics, and fostered a fun results-driven team culture. -Supervised two specialists, prioritized acquisition-related work across team, provided coaching/mentoring opportunities, resolved escalations, and executed the annual appraisal process. Coached Agile/Scaled Agile Framework for Enterprises (SAFe) Best Practices: -Managed Flipster and eBook publisher onboarding. -Facilitated daily scrums and supported team in blocker resolution. Increased Efficiency: -Reduced eBook onboarding active backlog by 57% and lead time from 60+ days to 15 days for 28% of publishers. -Improved Flipster product completeness by 12% in 6 months. -Onboarded offshore team to focus 100% on publisher communication for eBook failed content acquisition. Show less

Increased Efficiency: -Trained 6 offshore team members to perform quality assessment, implemented pilot phase, ramped-up resources to operationalize process, and measured results. Within 30 days, team assessed 95% of titles with 98% accuracy. -Managed 100+ content provider relationships and streamlined requests for eBook replacement files. -Identified and proactively led collaborative efforts to streamline existing workflows across eBook team. -Monitored daily production… Show more Increased Efficiency: -Trained 6 offshore team members to perform quality assessment, implemented pilot phase, ramped-up resources to operationalize process, and measured results. Within 30 days, team assessed 95% of titles with 98% accuracy. -Managed 100+ content provider relationships and streamlined requests for eBook replacement files. -Identified and proactively led collaborative efforts to streamline existing workflows across eBook team. -Monitored daily production success for quality assurance and collaborated with team to improve quality metrics. Show less

Demonstrated Leadership:-Initiated responsibility for team coordination of field reports.-Proactively assisted in cross-team collaborative field projects.Increased Efficiency:-Collaborated with 2-5 colleagues in field research to monitor/measure wetland mitigation projects.-Identified areas to streamline vegetation monitoring processes and executed implementation plans.-Integrated water quality and vegetation field data into database for 6 team members… Show more Demonstrated Leadership:-Initiated responsibility for team coordination of field reports.-Proactively assisted in cross-team collaborative field projects.Increased Efficiency:-Collaborated with 2-5 colleagues in field research to monitor/measure wetland mitigation projects.-Identified areas to streamline vegetation monitoring processes and executed implementation plans.-Integrated water quality and vegetation field data into database for 6 team members weekly.-Edited quarterly and annual reports. Show less

Demonstrated Leadership: -Managed enrollment for 200-600 exhibitors and organized/tracked 600+ customer portfolios for 3 boat shows. -Managed, trained, coached, and supervised onsite show office of 6-8 employees. -Resolved customer service escalations and managed conflict prior to and during onsite events. -Provided administrative and organizational support for Boat Show Director and 3 Sales representatives. Increased Efficiency: -Collaborated with creator of… Show more Demonstrated Leadership: -Managed enrollment for 200-600 exhibitors and organized/tracked 600+ customer portfolios for 3 boat shows. -Managed, trained, coached, and supervised onsite show office of 6-8 employees. -Resolved customer service escalations and managed conflict prior to and during onsite events. -Provided administrative and organizational support for Boat Show Director and 3 Sales representatives. Increased Efficiency: -Collaborated with creator of Customer Portal to customize Portal based on customer feedback and business needs.-Created Standard Operationing Procedures for administrative event personnel. Show less

Demonstrated Leadership:-Established, owned and operated The Island Animal Nanny business.-Enhanced the relationship between people and their pets through behavior consultations.-Enriched well-being of animals through customized care plans.

Demonstrated Leadership:-Represented company at trade shows (3-14 days) in Las Vegas and New York city.-Coordinated, organized, planned and executed tradeshow details and set-up.-Supported 4 Sales representatives in presentations and creating marketing materials.-Provided high level, customer specific support for multiple jewelry store accounts.

Demonstrated Leadership:-Leader of team responsible for husbandry and welfare of 30 chimpanzees, 10 baboons and 2 lions at NC Zoological Park and Kansas City Zoo.-Effective point person in analysis, assessment and facilitation of dangerous animal introductions.-Led daily positive reinforcement training to increase animal cooperation and enrich mental wellness.-Designed and presented educational programs to local elementary schools.-Trained new employees in animal safety and… Show more Demonstrated Leadership:-Leader of team responsible for husbandry and welfare of 30 chimpanzees, 10 baboons and 2 lions at NC Zoological Park and Kansas City Zoo.-Effective point person in analysis, assessment and facilitation of dangerous animal introductions.-Led daily positive reinforcement training to increase animal cooperation and enrich mental wellness.-Designed and presented educational programs to local elementary schools.-Trained new employees in animal safety and husbandry.-Collaborated in creation of Standard Operating Procedures for new employees, animal introductions, operant conditioning and husbandry.-Worked in partnership with veterinarians in key animal immobilizations.-Partnered with lead veterinarian in cargo airplane transportation of NC Zoo chimpanzees from Kansas City Zoo to NC Zoo.- Show less

Demonstrated Leadership-Key point person for husbandry, welfare and introductions of 30 chimpanzees in 8 groups.-Led daily positive reinforcement training with chimpanzees to provide mental enrichment, encourage cooperation and improve relationships between chimpanzees and with their caregivers.-Collaborated on creation of Standard Operating Procedure manual.

Demonstrated Leadership-Trained with 4 animal behavior specialists on-site at clinics across the US and Mexico specializing in positive reinforcement training.-Provided customer service support for all attendees prior to and on-site at clinics.-Coordinated training schedules and clinic details (approx. one week long clinic per month).

Demonstrated Leadership-Assisted veterinarian in surgeries and client appointments-Supported technicians with x-rays and vaccinations.-Performed dental cleanings on dogs and cats.-Provided clinical care for hospitalized animals.Collected pertinent information from clients.-

Demonstrated Leadership-Collaborated daily with mountain gorilla trackers to locate and record social interactions, foraging habits and general health of 3 mountain gorillas groups consisting of 10-20 gorillas.-Assisted Director in coordinating camp staff and entering research data into core database.-Lived in Volcanoes National Park at Karisoke field station.-Required multilingual skills to communicate with co-workers and extensive daily hiking.-Lived

Demonstrated Leadership-Collaborated with team in daily animal husbandry and behavior enrichment for 17 orphaned chimpanzees and 1 orphaned lowland gorilla.-Collected and compiled data on individual primate's health and behavior.-Guided interpretive tours of facility in French and English.-Required multilingual skills to communicate with co-workers.

Demonstrated Leadership-Conducted field inventories of threatened and endangered species.-Assisted in daily spotted owl monitoring and banding to determine habitat requirements.-Collaborated on stream surveys to determine health of riparian zones.-Presented wildlife and habitat protection proposals to interdisciplinary leadership teams for wildlife management plans, land management plans and timber sales.

Demonstrated Leadership-Worked as integral member of initial attack wildlife crew (team of 8).-Fought wildfires in remote locations (in field for 1-7 days).-Coordinated with helicopter pilot for transportation on multi-crew fires.-Supported infrastructure on large fires (25-100+acres) - collaborated with helicopter pilots & provided safety briefings for firefighter crews (2-20 people).-