Betsy Steinbeck work email
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Betsy Steinbeck personal email
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Strategic organizational effectiveness leader with extensive history of success driving data-driven solutions that increase productivity and stakeholder satisfaction. Successful history in building teams that design and implement learning programs to increase employee knowledge, engagement, and mitigate risk. Proven track record creating strong cultures built on accountability, communication, collaboration, and proactive strategy.Examples of my achievements include:• Mitigated risk, produced $500K savings and delivered seamless transition to new LMS for 50K employees 30% faster than forecasted. • Shortened training time 66%, saving 75K employee hours while increasing national employee compliance rate to 98%. • Developed and implemented innovative self-paced experiential training program; improved productivity 15%, raised NPS 2 points, and halved employee turnover. • Created project management tool reducing speed to market 30%.Specialties:Organizational Leadership, Data Analysis, User Requirements, Change Management, Process Improvement, Performance Management, Learning & Development, Regulatory Compliance, Leadership Development, Program & Project Management, Positive Client Influencer, Cost Control, Strategic Partnerships, NPS, Strategic Planning, Presentations, Communications, Public Speaking, Team Building, Curriculum, LMS, #ONO
Ebs Consulting, Llc
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President/OwnerEbs Consulting, Llc 2020 - PresentDenver, ColoradoRobust learning and organizational development agency enabling clients to move through transformational times with learning strategies tailored to specific needs. Create client solutions in leadership development, change management, conflict management, team building, virtual team success, stakeholder management, inclusion, and process mapping.• Led and implemented a culture and value strategy that included employee engagement, analytics and Employee Resource Groups for a top tier hospitality company. • Developed a competency-based experiential learning program for high potential leaders in a Fortune 100 sustainability organization. Created value in the company through developing timely, relevant, and impactful virtual and in person learning solutions in alignment with business strategy.• Redesigned and expanded client’s negotiation training curriculum, adding virtual modality to in-person learning. Expanded content from one-day, single presentation to four modules over six months for large corporations. Client said working together inspired gain in confidence to enact needed changes.
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System Director, Learning And DevelopmentCatholic Health Initiatives 2018 - 2020Englewood, CoCreated and implemented system-wide learning strategies to identify and maximize organizational capabilities, influencing internal stakeholders on optimum learning solutions creation. Led team of five to select and maintain all learning technology consumed enterprise-wide. • Managed design, programming innovation and implementation of learning management platform and created continuous support documentation.• Partnered with HR and stakeholders to implement and seamlessly launch new LMS for 50K employees on time and on budget.• Evaluated training requirements versus needs; increased completion from 70% to 90%.• Performed data-driven direct and indirect assessments to evaluate and demonstrate program effectiveness.• Optimized people strategy goals by partnering with medical and non-clinical senior leadership to integrate learning initiatives across talent management, recruiting, and employee engagement, positively impacting organizational effectiveness. -
Director Of Learning, Comcast University Care CollegeComcast 2016 - 2018Launched Net Promoter Score (NPS) organization-wide. Transformed learning methods with design tools and learning platforms enabling individual and collaborative eLearning, incorporating gamification and leadership-led presentation and communications in fast-paced environment.• Led analytics review, determined efficacy, and managed proactive improvement of self-led employee new hire program. • Initiated use of fast-paced micro-learning in highly-matrixed organization, achieved 90% completion rate on product and continuous improvement initiatives.• Directed award-winning scalable learning initiatives on global levels in numerous areas including technology, product, process, and change management. -
Senior Director, Business ImperativesComcast Cable 2010 - 2016Principal strategist and collaborator with operational business units and program management organizations to design strategic alignment and support for emerging changes and goals. Led team of ten with four direct reports to deliver flexible learning and development programs increasing efficacy. • Improved nationwide training request process, cut time to launch by 30%.• Influenced diverse hiring practices initiatives by creating learning solutions and training programs.• Developed strategic initiatives and partnerships to create learning enablement resources for new product.• Delivered cloud-based self-service training used by 70K employees, provided continuous updates to inform organization, ensuring customer adoption and success of new platform.
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Director, West Division Operations Learning And DevelopmentComcast 2009 - 2010Promoted to develop and manage comprehensive high-quality benchmark training programs for digital products and operational job families, including customer care and engineering operations.• Exercised effective controls and hands-on approach to supervise all initial components of business services training programs.• Brought together market learning leadership to create consistent, division-wide technical training experience for all front-line employees.• Prepared transition framework from divisional structure to centralized learning organization.
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Director, Desktop SolutionsComcast University 2005 - 2009Built, managed, and maintained professional, cohesive team of four and initiated systems and controls for successful learning activities creation. Actively engaged and partnered with multiple corporate groups to create complete training curriculum. • Created CSG and ICOMS billing systems training for front-line employees company-wide.• Implemented eLearning for internal and external employees while managing SOX compliance.• Chief consultant for billing system administrators and contact center leadership for training interventions and KPI management and improvement.
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Senior Process And Curriculum Program ManagerComcast 2001 - 2005Primarily focused on call center training. AT&T Broadband merged with Comcast internet services necessitating online product and processes for both organizations. • Gathered user requirements for both organizations, built better system to support call center needs while managing two systems. • Curriculum work became new hire training across both organizations.
Betsy Steinbeck Skills
Betsy Steinbeck Education Details
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Communication
Frequently Asked Questions about Betsy Steinbeck
What company does Betsy Steinbeck work for?
Betsy Steinbeck works for Ebs Consulting, Llc
What is Betsy Steinbeck's role at the current company?
Betsy Steinbeck's current role is Innovative Learning Strategist | Talent Management | Performance, Program, & Project Management | Change Agent | Inclusive Team Building | Integrated Talent and Learning Solution Development & Delivery.
What is Betsy Steinbeck's email address?
Betsy Steinbeck's email address is be****@****ast.com
What schools did Betsy Steinbeck attend?
Betsy Steinbeck attended University Of Colorado At Boulder.
What skills is Betsy Steinbeck known for?
Betsy Steinbeck has skills like Training, Telecommunications, Leadership, Management, Call Centers, Vendor Management, Cross Functional Team Leadership, Team Building, Mobile Devices, Call Center, Customer Experience, Coaching.
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