Betsy Chen Email & Phone Number

Cleveland, Oh, Us

• Design, development and maintenance of Dynamics AX software (using X++) within manufacturing environment.• Function as Customer Database representative for 70+ application users. • Serve as liaison for user calls, troubleshooter for applications problems, queries and resolving issues promptly. • Write materials for user training and author user procedures for new applications providing support for team. • Develop reports using SSRS within AX based on user requirements.• Assist SAP implementation including data extraction from AX.• Populate and maintain SAP tables via WinShuttle.• Assist users with requests for data from SAP via SQVI transaction and ABAP development.• Write and run ABAP report - general ledger transactions. • Provide production support for IT application systems: Systems Database and Hardware.

Cleveland, Oh, Us

• Served as one on one tutor in math including Pre-Algebra through Calculus II. • Assisted as subject matter expert to various student skill levels tutoring 1000+students during tenure.

Cleveland, Oh, Us

• Designed, development, and maintenance of Dynamics AX software (using X++ and MorphX) and COBOL legacy system within a wholesale distribution environment.• Developed reports using SQL Management Studio, Visual Studio and Reporting Services based on user requirements.• Modified and distributed AX report using Create!Form (Designer and Director).• Developed reports for management, sales, A/P, A/R as required on legacy system.• Modified code on COBOL legacy system per user requirements.

• Designed, development and maintenance of Unisys Hospital Management (HMS) software (running on a B1000 mainframe).• Participated in upgrade from B2700/BHOS to B1000/HMS system and modification for hospital specific requirements.• Served on implementation team for upgrade to new release of HMS and all modifications.