Business Management. Responsible for all facets of the business including product creation (Crafts and Digital Designs), branding, promotion, order fulfillment, customer queries, inventory management, shipping, advertising & accounting. Marketing Design. Curated and managed website, social media & all digital resources. Event Marketing. Attend markets, craft fairs, & farmers markets to build relationships with the community, promote the business & sell products. Social Media Management. Utilized SM platforms functionality, engagement, analytics, scheduling & SEO to improve brand visibility, manage time & win customers. Inventory Management. Ordered, organized & maintained supplies needed for daily operation of business. Accounting. Monitored & adjusted income, expenses and revenue of business operations. Customer Service & Communication. Responded to & resolved customer inquiries, concerns & complaints. Customer satisfaction and loyalty is reflected in just under 200, 5-star reviews.Time Management. Efficiently manage time to successfully work a separate 40 hour a week job in addition to the production schedule demands of a hand-crafted items business. This involved a highly detailed daily schedule & adhering to production schedules that involved tight shipping schedules.Exponential Growth. Developed a $24K/yr side business that is based primarily on online sales.

Increased Sales. Identified niche markets that increased growth by 30%. Instrumental in catapulting sales to over $5M a year by improving communication, customer service & online technical support. Marketing. Improved all branding, style guides & collateral which increased product recognition & visibility. Re-designed the website, brochures & all other marketing materials. Integrated SEO strategy & improved online visibility.Marketing Strategy. Created the company's first formal marketing plan that boosted online presence & increased web traffic. Integrated traditional marketing & digital marketing while operating under a lean budget.CRM Management. Initialized the use of Salesforce within the company to better manage the customer database and relationships. Technical Writing. Reviewed & adjusted specification sheets, installation guides & product brochures to have precise & clear communication. B2B Research & Development. Conducted extensive research to find & foster new business contacts within niche markets. Utilized research to market & promote Quad operators to potential clients. Competitive Analysis. Analyzed all direct competitors in order to re-align company branding & improve market share. Executive Communication. Assisted C-Suite & management with issue resolution & strategies to support organizational goals.

Curated leadership and soft skill development content instrumental to client winning a $75k contract.Designed client proposals and marketing plans. Designed and developed branding strategy to client specifications.Photographed and created digital media content to assist with branding strategy, client funnel movement, and client conversions.

Project Management. Managed multi-million dollar contract specifications as is pertains to budget allocations, allowable costs, program policies and procedures.Strategy Implementation. Created Service Delivery Execution & Marketing Plan which assisted our team to be ranked #2 in Texas for providing employment services to employers. Database Development. Created & organized database management systems that visually enhanced & streamlined data calculations for project metrics, schedules & communication on various grant supported projects.Public Speaking. Delivered presentations at public speaking events & community engagements that inspired & motivated attendees.Event Planning. Organized, marketed & managed Hiring Events, Job Fairs, Career Training Programs & Skill Development Programs. Curated communication instruments to assist with budgetary, programmatic, and systematic communication. Assisted with branding strategy, content automation and organizational communication strategies.

Utilized social media and various marketing channels to promote the team culture and university programs to recruit prospective student athletes nationwide. Implemented individual & team counseling that guided & determined academic adjustments needed for the desired career path.Engaged & recruited highly talented individuals to join a team where their skills would flourish.Evaluated, educated & motivated individuals to improve their academic and athletic skill set.Organized Travel Coordination & Itinerary PlanningManaged Grant & NCAA Scholarship AllocationsNCAA DII Rules & Regulation ComplianceCrafted Leadership & Team Training Programs

Utilized social media and various marketing channels to promote the team culture and university programs to recruit prospective student athletes nationwide. Implemented individual & team counseling that guided & determined academic adjustments needed for the desired career path.Engaged & recruited highly talented individuals to join a team where their skills would flourish.Evaluated, educated & motivated individuals to improve their academic and athletic skill set.Organized Travel Coordination & Itinerary PlanningManaged Grant & NCAA Scholarship AllocationsNCAA DI Rules & Regulation ComplianceCrafted Leadership & Team Training Programs

Utilized social media and various marketing channels to promote the team culture and university programs to recruit prospective student athletes nationwide. Implemented individual & team counseling that guided & determined academic adjustments needed for the desired career path.Engaged & recruited highly talented individuals to join a team where their skills would flourish.Evaluated, educated & motivated individuals to improve their academic and athletic skill set.Organized Travel Coordination & Itinerary PlanningManaged Grant & NCAA Scholarship AllocationsNCAA DII Rules & Regulation ComplianceCrafted Leadership & Team Training Programs