Betsy E. O'Connell possesses expertise in itil, incident management, business analysis, process improvement, integration and 34 more skills. Colleagues describe her as "I managed Betsy at Pershing/BNY Mellon. At the time, Betsy was my Infrastructure Change Manager. She ran the process very well for several years and is very organized. During Betsy's tenure in this role, no violations were found by internal or external auditors. It was a pleasure to have Betsy on the team." and "Betsy and I worked in alternate departments, however we interacted on many projects. Betsy was responsible for managing the change management process which was instrumental to our day to day operations. Betsy was part of the team that formulated this process and to date is still widely used by our firm."