Senior Brand Experience Manager
Current* Lead the development and execution of acquisition messages across Texas and Midwest retail electricity brands in all channels, including mass advertising, digital and direct mail * Provide strategic brand insight on all prospective customer touchpoints, including online shopping experience design* Build and execute on strategy for reacquiring former customers, orchestrating targeted campaigns and personalized offers across channels, increasing customer retention and driving business growth * Lead the creative development and integration of consumer personas based on market research and present to stakeholders* Collaborate with internal and external partners to test lead generation initiatives and digital strategies through all stages of the sales funnel* Develop video strategy for unique customer segments and produce personalized content to increase engagement.