Joy Elizabeth Geiger Email & Phone Number

Minneapolis, Mn

Claims Examiner:1. Enter new claims on computer system, inputting concise yet sufficient file documentation.2. Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.3. Responded to claimant email inquiries, created master templates for standardized email responses.Customer Service Rep:1. Inbound calls for product recall: accurate data entry and concise explanation to… Show more Claims Examiner:1. Enter new claims on computer system, inputting concise yet sufficient file documentation.2. Verify and analyze data used in settling claims to ensure that claims are valid and that settlements are made according to company practices and procedures.3. Responded to claimant email inquiries, created master templates for standardized email responses.Customer Service Rep:1. Inbound calls for product recall: accurate data entry and concise explanation to customers on how to receive replacement part.2. Outbound calls as Settlement Administrator: accurate data entry and information tailored to customers' specific situations. Show less

St. Paul, Mn

1. Inbound and outbound automatic dialer calls, averaged 80 in-house collection calls a day.2. Monitored overdue accounts, using computers and a variety of automated systems.3. Prioritized collection calls, letters, faxes, and inbound / outbound calls daily; managed assigned delinquent accounts.

St. Paul, Mn

1. Used various mainframe systems in the Comparing (Proofreading) Department for proofreading and correcting copy supplied by the state and federal courts and legislatures.2. Reporter, Textbook, and Statute jobs included alternate source reads, revising, paragraph checking, scanning author supplied copy and page proofing.