Betsy Mccarthy Email & Phone Number

Buffalo, New York, United States

Lead and consult clients in all aspects of bswift technology, processes, and services to ensure client satisfaction. Built strong, collaborative relationships with clients while also overseeing and handling the hands-on technical aspects and project management of implementing new services, vendors, and carriers among many other tactical skills. I update platforms during Annual Enrollment, craft tailored client and employee communications, handle escalations, issue management, oversee and tackle projects with everything in between.

Buffalo, New York, United States

Buffalo/Niagara, New York Area

Centivo is a new type of health plan administrator that allows self-funded employers and clinicians to join forces and deliver high quality, affordable healthcare to their employees. An alternative to traditional insurance carriers or third-party administrators, Centivo offers the technology, network, claims processing, customer support, and population health management to fully administer health benefits for all or a portion of an employee population. The Centivo model emphasizes the partnership between individuals and their primary care team as the proper model to coordinate healthcare needs. Centivo’s clinical partners are dedicated to controlling costs and helping members navigate the healthcare system, aided by personalized patient/doctor matching tools. Members are rewarded for working with their primary care team and choosing high-value care, and are supported through a user-friendly app and their concierge. Employers get an ally that diligently roots out waste and is accountable to performance.

Buffalo/Niagara, New York Area

Oversight, management and leadership of the Client teams that service, manage and renew Liazon's client base and their internal and external broker/consultant partners.

Buffalo/Niagara, New York Area

Managed teams in all regions of Liazon's Broker channel which included national and regional brokerage partners.

Buffalo/Niagara, New York Area

Managed team of Client Service Managers who handled a regional account book in the Southeast and Eastern US. Handled escalated Client Service matters.

Managed the rebranding for a real estate company, including directing the implementation of a new website, collateral and marketing materials, and signage.Other marketing related projects for small organizations.

Lead the development and production of campaign materials and programs in support of the company's marketing initiatives. Collaborated with executive leadership on establishing policies, standards and overall brand consistency. Sheparded the development of creative concepts from team conceptualization through production, implementation and into successful marketing programs/materials. Managed team of designers, copywriters, and Web developers, also including multi-department coordination and vendor selction and management.

Ms

Diploma