* Marketing & Branding* Customer Experience* Executive Reporting* Pitch Decks and Project Deliverables* Investor Presentations* Strategy Articulation* One Pagers / Service Overviews

Chief storyteller for Equifax's information security program. *Communications & Executive Presentation Development*Operational Reporting *Risk Analysis & QuantificationIn this role I partner across the business to define reporting requirements, identify the best sources of truth, analyze and rationalize data, and develop a narrative for executive consumption. By reducing noise and clarifying meaning, my team helps the business better understand our information security posture and progress while making more informed and impactful decisions.

Helped to develop and lead North Highland’s Customer Experience practice, with a focus on creating impactful solutions for clients, engaging internal teams, orchestrating sales pursuits, and supporting the continued growth of the practice.*Service Offering Development*Sales Planning and Enablement*Employee Communications & Internal Engagement*Pursuit Strategy *Delivery Excellence*Training & People Development*Knowledge Management*Thought Capital Development*Marketing & Events

Worked with clients to plan and execute communications programs, experience-led initiatives, and marketing strategies. Responsible for solution design, project and resource orchestration, and delivery excellence.