Betsy Buse Looney Email & Phone Number

Charlotte, NC, US

Charlotte, North Carolina, United States

• Case management within 400+ member senior community providing all levels of care including outpatient independent living, skilled nursing and short term rehab, private pay care, hospice consultations, and living.
• Coordinated OT department staffing and patient schedules, managed all patient communications, PDPM ratings at admissions and discharges, and led information sharing among interdisciplinary team;
• Prepared educational sessions and workshops for community members and staff, i.e. interactive learning experiences, wellness topic discussions, and marketing presentations of therapy department;
• Completed intro-level training in InterQual and Healthcare Effectiveness Data and Information Set (HEDIS) to explore personal interest in improving quality of care and promoting efficiency in department;
• Tracked daily, weekly and monthly documentation deadlines in order to meet Medicare compliance guidelines, and completed chart audits;
• Executed a brand new Comprehensive Health and Wellness Assessment program including marketing and initiating the pilot program, developing content and conducting one-on-one evaluations with individualized follow up.

Kannapolis, North Carolina

• Completed comprehensive chart audits and contributed feedback and performance improvement initiatives related directly to Outcome and Assessment Information Set (OASIS) data and Medicare Star rating data as part of.
• Remotely supervised 4 therapy assistants through daily emails and phone calls, weekly phone conferences, bi-weekly face to face meetings, and coordinating 14-30-60 day documentation deadlines for caseloads of 50+.
• Provided individualized training to new employees including instruction in use of electronic medical records (EMR), quality documentation to meet Medicaid, Medicare and Managed Care standards, ICD-10 coding and.
• Coordinated care with physicians, RN, OT, PT, SLP and MSW and other allied health professionals according to Conditions of Participation (COP);
• Collaborated with Assistive Technology Practitioners to determine durable medical equipment and assistive device needs, including composing numerous letters of medical necessity (LMN) with a high record of approvals.

Master Of Science - Ms

Bachelor Of Science, Biology, Minor: Business Administration