• Provide training and support to clinical staff on the effective use of Cerner, DMO, Diagnotes, INTUNE, DUO, Microsoft Authenticator, Power Chart Touch, Imprivata, Works Web and other applications.• Troubleshoot technology issues and problem-solve.• Collaborate to address major persistent issues impacting multiple users.• Build and maintain Teams pages and apps.• Mentor new staff members and facilitate knowledge sharing.• Manage team supplies ordering.• Participate in go-lives as on-site support.• Teach staff, on optimizing Cerner and on other relevant applications.

• Provide training and support to clinical staff on the effective use of Cerner, DMO, Diagnotes, INTUNE, DUO, Microsoft Authenticator, Power Chart Touch, Imprivata, Works Web and other applications.• Troubleshoot technology issues and problem-solve.• Collaborate to address major persistent issues impacting multiple users.• Build and maintain Teams pages and apps to facilitate knowledge sharing.• Manage team supplies ordering.• Participate in go-lives as on-site support.• Teach staff, on optimizing Cerner and on other relevant applications.

• Assisted in opening new specialty clinic• Developed nursing, ultrasound, telehealth, social work, and front office workflows/guidelines for seven specialty clinics (Neurosurgery, Cardiology, GI, Urology, Rheumatology, Nephrology, & Pulmonology)• Recruited, hired, and managed staff; conducted 1:1 meetings, performance reviews, and corrective action.• Created and delivered training for new staff members and provided ongoing education• Managed employee and clinic schedules digitally; maintained clinic Teams pages• Oversaw Point of Care lab and tracking• Maintained and troubleshooted Nursing PFT, EMG, Avizia Telemedicine, Urodynamics and Ultrasound Machines• Managed ordering, supply levels, receiving, facility bills, Honeywell system, POC, building maintenance, and equipment upkeep• Performed stent removals, EKGs, PFTs, EMGs, Urodynamics and fulfilled Clinic Nursing and Reg staff responsibilities as neededProficient in using various software: Cerner, Next Gen, Synapse, Avizia, Microsoft Office Suite, OneNote, Cisco AnyConnect, Jabber, Televox, Diagnotes, Teams, Google Calendar, Doximity, Amwell, ComPAS2

Taught Heartsaver AED, First Aid and BLS Healthcare Provider CPR.

• Demonstrated autonomous delivery of high-quality infusion nursing care and comprehensive patient education within the home healthcare setting. • Took charge of supervising and educating new employees to ensure their seamless integration into the team. RN Skills: Central line, port, PICC, IV care, IV start, lab draw, IVIG, Antibiotics, c1 Esterase inhibitors, Tysabri, Entyvio

• Developed and implemented clinical programs, policies, and procedures within the Nursing Services Department of the Permanency Practice Support Division at the Department of Child Services.• Collaborated with healthcare colleagues to align program vision with organizational goals.• Devised quality improvement strategies to enhance organizational performance and drive positive change.• Played a key role in hiring new employees.• Created evidence-based nursing resources to support education.• Provided leadership and direction on medical cases, effectively communicating procedures, processes, and care to legal professionals, directors, supervisors, and staff.• Served as an expert clinician, resource, and child advocate in court proceedings.• Produced reports for medical issue meetings related to legal cases.• Utilized client databases to extract relevant case details while maintaining strict confidentiality and adhering to HIPAA regulations.

• Perform triage and administer emergency care to patients in the Emergency Department and Critical Decision Unit (CDU) of a critical access hospital utilizing Cerner for documentation.• Demonstrate expertise in delivering holistic patient care within the Clinical Decision Unit (CDU), with a focus on proficiently managing pain, administering infusion therapy, and providing supportive post-operative support. Safely administer medications and shots/Sub Q & IM /IV fluids/Drips  Safely administer blood products, TPN, Carrier fluids, Piggyback Meds IV starts, Stat labs, blood glucose monitoring Provide Education for patients and their families Perform I/O cath, operate and care for anchored Foley and monti’s Perform 12 lead EKG, CPR, 1st responder to Codes

 Utilize Cerner medical charting/care mobile for all aspects of care Provide direct patient care to newborn – thirty year old critical patients. Safely administer medications and shots/Sub Q & IM /IV fluids/Drips  Safely administer blood products, TPN, Carrier fluids, Piggyback Meds Patient Education. Complete admission, tours, transfer and discharges for patients on the floor. Collaborate effectively with medical and health care professionals to provide quality care. Collect and send daily lab draws, I stat, Stat labs, blood glucose monitoring Start, monitor and care for IV’s, PICC’s, CIV’s, Hemocath’s and IJ’s Monitor intake and output, monitor and care for ostomy’s Insert, maintain and operate NG/NJ feeding/suction, G and J tubes Perform I/O cath, operate and care for anchored Foley and monti’s Monitor and care for patients with EVD, Trach’s, or IPD Complete Assessments, Care Plans and Teaching Plans Initiate and monitor PCA’s  Monitor and maintenance for Tenkhoff catheters and dressings Operation of Cycler machines for dialysis pt’s Perform 12 lead EKG and assist with 24 hr EEG monitoring

Sub school RN for elementary, middle and high school. Worked at two different school systems.

Home based case manager for children and their families. Provided education and resources for clients. School based case management.