Betsy Westhafer Email and Phone Number
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I’m one of those lucky ones who jumps up to do what I do each morningAfter selling my interest in my previous company to my partners, I was trying to figure out what I wanted to do next. A former colleague of mine was thinking through this with me when she asked me a question that I will never forget. She said, “Rather than thinking about what you could do, think about what you have done. Out of everything you have done, where do you feel you’ve made the greatest impact?“Without thinking twice about it, I said, “Without a shadow of a doubt, I made the greatest impact designing and executing customer advisory boards.“ And that was the moment I planted my flag in the work I love.Throughout my 25+ years in business, I have never witnessed anything as powerful as watching clients engage with their customers at a strategic level. The transparency. The trust building. The openness to feedback. The many a-ha moments. The business benefits of a formalized, methodical, and committed approach to executive customer engagement are too numerous to mention and provide an ROI like none other. And in my mind, this defines impact.I’ve done a lot of different things throughout my career, but leading The Congruity Group is where I am meant to be and where I will stay.
The Congruity Group
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Keep Customers And Grow Your Company Via Strategic Customer Advisory Boards; Ceo And FounderThe Congruity Group May 2015 - PresentDayton, Ohio, UsThe Congruity Group works with Strategic Account Managers and C-Suites to expand trusted customer relationships and gain critical market insights so they can ensure the future of their high-growth organizations.🔵 Why Congruity?Congruity clients have achieved 100% customer retention and double-digit account value growth among customer board members, as well as triple-digit ROI from incorporating an executive-level Customer Advisory Board into their strategic frameworks. "I have attended and hosted CAB meetings for more than a decade, and can attest that The Congruity Group will help you reach a new level of strategic insight. Congruity helped Radial launch the CAB program and the ROI has been outstanding. As far as I'm concerned, the first two meetings have paid for the next ten years of CAB meetings." ~Tim Hinckley, Chief Commercial Officer, Radial🔵 Our clients also reap the following benefits:• Gain market insight directly from those who determine the market with their dollars• Deepen and strengthen critical customer relationships to build trust and loyalty• Validate strategic initiatives to ensure alignment with the market• Co-innovate with customers to outpace the competition• Align your internal team around customer feedbackTo learn more, go to www.thecongruitygroup.com and then give us a call at 937-550-1701. -
Educating Leaders On The Business Case For Deep Customer Relationships Through Speaking EngagementsThe Congruity Group Aug 2015 - PresentDayton, Ohio, UsKeynoter, Track Speaker and Facilitator. Engagements for Vistage, CEO Space International, PNC Bank, LexisNexis, Synchrony Financial, Cincinnati Chapter of the American Marketing Association, Institute of Management Accountants, others.Topics include Customer Advisory Boards, Customer Engagement, Strategic Listening, Mindset, B2B Executive Engagement, Market Alignment“We continually choose to invite Betsy to speak at our Business Growth Conferences several times a year because she has a natural ability to inspire and encourage people. Betsy is also phenomenal at delivering content that gives the audience something to take home and apply. In addition to all that -She’s just an awesome person, very genuine and authentic!” ~September Dohrmann, CEO , CEO Space International“Betsy is an amazing speaker and is able to communicate her thoughts and ideas in a very succinct and understandable fashion. Her ideas flow in a sequence that makes it very easy for the audience to digest her message. Any person who has an opportunity to listen to, or work with Betsy will be greatly blessed in their lives.”~Dr. Doug Gulbrandsen, Marketing & Growth Strategist; Host of Dr. Doug Radio – iHeart Radio; Best-Selling Author -
Wbenc Certified : Women-Owned BusinessWbenc Jun 2021 - PresentWashington, Dc, UsWBENC Certification is the most widely recognized and respected national certification for women-owned businesses in the U.S. -
Co-Author - The Rarest AdvantageThe Rarest Advantage Apr 2022 - PresentHow to Co-Create Strategic Value to Retain and Expand Key Customer Accounts -
Podcast HostReally Know Your Customer Podcast Mar 2020 - PresentThe REALLY Know Your Customer Podcast is available on most major platforms and was named to Feedspot's Top 25 Customer Retention Podcasts You Must Follow in 2021 list.Growing the company. It’s the CEO’s #1 priority. And yet oftentimes a gap exists between the strategies of the CEO and the demands of customers. This strategic gap slows growth and erodes your competitive edge while exposing your organization to unnecessary risks. By gaining a deep awareness and understanding of this chasm, CEOs can lead the charge to align the strategy, promises and experience to gain customer loyalty and advocacy and eliminate the friction that can open the door for a mass exodus to the competitor. If you’re in the C-Suite and concerned about the growth and velocity of your company, REALLY Know Your Customer is the podcast for you.Let Betsy Westhafer and Tony Bodoh be your guides to show you how to close the strategic gap that exists between your company and your customers. With insights from experienced executive-level guests, this podcast will change the way you think as a leader and will challenge your views on how to build a winning strategy supported by operations and tactics that leverage your key customer relationships. -
Co-Author: Prophetability - The Revealing Story Of Why Companies Succeed, Fail, Or Bounce BackProphetability Feb 2018 - PresentSpringboro, Ohio, Us#1 Best Seller!"Tony and Betsy understand, at the deepest levels, the impact of strategic listening on the success or failure of an organization because they have been helping CEOs listen to their customers and clients for nearly 20 years. Their book is a C-Suite Must Read."~Tracy Hazzard, Innovation Columnist, Inc. Magazine -
Mentor, Entrepreneurship ProgramUniversity Of Dayton Jan 2018 - PresentDayton, Oh, UsWorking with students in their senior capstone class, I help guide the team to execute a real-world consulting engagement. The Princeton Review and Entrepreneur magazine listed the University among the Top 50 Undergraduate Schools for Entrepreneurship Studies for 17 straight years. -
Co-Founder And Chief Operating OfficerCurolegal May 2013 - Nov 2015Beavercreek, Ohio, UsProfitable exit in May, 2015. -
Contributor And Relationship ManagerAileron Sep 2012 - Apr 2013Tipp City, Ohio, Us -
Director Of Business DevelopmentDayton Development Coalition Feb 2011 - Aug 2012Dayton, Ohio, Us -
Account ManagerGeehan Group Mar 2008 - Feb 2011Dayton, Oh, Us
Betsy Westhafer Skills
Betsy Westhafer Education Details
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Western Kentucky UniversityJournalism/Business Administration
Frequently Asked Questions about Betsy Westhafer
What company does Betsy Westhafer work for?
Betsy Westhafer works for The Congruity Group
What is Betsy Westhafer's role at the current company?
Betsy Westhafer's current role is Founder and CEO | Helping B2B executives strategically engage with their customers | Podcast Host | Author | Speaker | SAMA Member | International Torch Award for Ethics Winner.
What is Betsy Westhafer's email address?
Betsy Westhafer's email address is bw****@****ion.com
What is Betsy Westhafer's direct phone number?
Betsy Westhafer's direct phone number is (800) 406*****
What schools did Betsy Westhafer attend?
Betsy Westhafer attended Western Kentucky University.
What are some of Betsy Westhafer's interests?
Betsy Westhafer has interest in Networking, Boating, Family Time.
What skills is Betsy Westhafer known for?
Betsy Westhafer has skills like Business Development, Strategic Planning, New Business Development, Marketing Strategy, Team Building, Business Strategy, Salesforce.com, Positioning.
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