Bette Johnson Email & Phone Number

March 1999 to September 2007 (prior and during merger with Wachovia), sole Workers' Compensation Administrator for World Savings.Employer representative at all quarterly claim reviews; facilitated stakeholders' claim management and settlement discussions; wrote executive summaries to expedite settlement approval.Subject matter expert/trainer on workers' compensation, carrier processes, and company and state disability programs.Developed spreadsheets to manage annual renewal, validate multi-state payroll audit, complete government surveys, and reconcile $10 million reserve account. Reduced annual payroll audit from three weeks to three days and monthly reserve account reconciliation to one-half day.Monitored legislative developments, carrier processes, and claim trends affecting program operation/compliance; recommended actions for implementation.Administered Long-term Disability and Life Insurance Programs during periods of staff shortages and Open Enrollment.

Managed all aspects of $200 million asset plan from compliance through annual audit.Developed ongoing enrollment and education campaigns increasing participation from 59% to 77% and producing first passage of the Plan's IRS discrimination tests.Identified need for new record keeper; wrote Request for Proposal; evaluated responses; saved company $100,000 in annual record keeping fees.Wrote 401(k) video script, Investment Policy, Summary Plan Description, Summary Annual Reports and Plan Amendment explanations meeting disclosure requirements and enabling participants to make informed investment decisions.Prepared and documented annual 401(k), and health and welfare plans 5500s.

Managed Employee Relations and Recruitment activities for Corporate and Field positions.Counseled managers and employees on hiring, firing, pay, leave and performance improvement programs to promote employee development and successful work performance.Recruited, interviewed and referred applicants for corporate and field positions. Wrote first recruitment brochure; developed/presented interviewing workshops and new-hire orientations.