Supports the development and success of innovative tools for team learning, decision support and performance improvement.

Angel Flight West is a nonprofit organization that arranges free air travel through volunteer pilots for children and adults with health care and other compelling human needs.

-Led the development and use of innovative team learning and decision support tools. Supported customers with coaching and training services. -Created Friday Night at the ER, a game-like tabletop simulation tool for teaching systems thinking and other essential leadership skills. Now with more than 1,000 license holders in 35 countries, Friday Night at the ER is widely valued across all industries.-Developed a number of simulation tools and learning programs for private clients on… Show more -Led the development and use of innovative team learning and decision support tools. Supported customers with coaching and training services. -Created Friday Night at the ER, a game-like tabletop simulation tool for teaching systems thinking and other essential leadership skills. Now with more than 1,000 license holders in 35 countries, Friday Night at the ER is widely valued across all industries.-Developed a number of simulation tools and learning programs for private clients on diverse topics such as strategic business planning, population health management, systems thinking, urgent healthcare system design and community quality of life.-Pioneered the integration of systems thinking and quality improvement methods within U.S. healthcare systems.-Provided leadership coaching, management consulting and business development services to a range of Show less

Healthcare management consulting with expertise in strategic and business planning, trauma center planning and development, emergency and ICU services planning and development, hospital-physician contracting, valuation and litigation support.

Healthcare management consulting, specializing in strategic planning, business development and the application of systems thinking and related leadership disciplines to achieve breakthrough team learning around challenging problems.

Responsible for startup of this diversified health services company, establishing its first business plan and initial lines of business.

Responsible for hospital-based and diversified-service planning and business development, strategic planning, joint-venture developments, market research services, physician business assistance services and facilities master planning.

Responsible for new program planning, strategic planning and regional healthcare planning.

Authored the Socioeconomic Reports series; analyzed public healthcare policy; provided advisory services to physicians and health service planners.