Bettelee Lambeth Email & Phone Number

Redwood City, California, United States

• Manage and distribute incoming US Mail, FedEx, and UPS shipments to ensure timely delivery to employees
• Maintain and replenish kitchen and office supplies, including snacks, coffee, printer materials, and stationery, to support a productive work environment
• Coordinate with HR to execute a seamless candidate experience including interview scheduling, desk arrangement, and onboarding logistics
• Greet candidates at the office and provide comprehensive support throughout the entire interview process, ensuring a seamless and positive candidate experience
• Partner with IT to ensure a seamless experience for new hires or employees through provisioning and deprovisioning
• Collaborate with cross functional teams across U.S. and global offices streamlining tasks such as sales events, shipping, travel, and ordering

San Carlos, California, United States

• Enhanced the new customer experience through onboarding and welcome tours, facilitating integration into the community
• Successfully led a site and managed a team of three, exceeding productivity and organizational goals
• Cultivated relationships with 30 companies in the incubator, promoting a collaborative and supportive community environment
• Owned all facility repairs for building including lab/lab equipment, and offices
• Efficiently handled procurement of supplies for lab and office through various vendors, optimizing inventory management

Louisville, Kentucky

• Increased customer engagement by 23% by moderating all four of the company’s brand social media channels (Facebook, Instagram, Twitter, YouTube)
• Troubleshooted customer inquiries through chat and email demonstrating empathy
• Provided valuable mentorship to new employees, promoting a strong company culture

Louisville, Kentucky

• Received, documented, and resolved approximately 30 customer phone inquiries per day
• Kept strict confidentiality of customer insurance and personal information, adhering to all privacy regulations
• Developed trustworthy customer relationships, proving excellent customer service