Elizabeth (Bette) Schmidt Wood Email & Phone Number

Salisbury, Md

Temporary position ending 5/31/12. Responsible for procurement of all medical and surgical supplies for the hospital’s Central Stores department. Performed resolution of invoice and shipping discrepancies regarding these items. Provided and worked backorder reports on a daily basis. Maintained product file for entire facility. Worked with internal and external customers to ensure uninterrupted product flow and pricing accuracy.

Eastern Shore Of Maryland And Delaware

Was inside Customer Service Representative until Aug 2000 and then relocated to become on-site Customer Support for a major Acute Care medical supply distributor. (This time span includes Foster Medical Supply, General Medical, McKesson Medical Surgical, and Owens and Minor)Was located on-site at major hospital and performed on-site visits to others in the area. Maintained existing business for $20 million hospital territory on Eastern Shore of MD and DE. Identified and created sales opportunities when possible within individual hospitals. Worked directly with my company's own Account Manager as well as individuals and areas within the hospitals to perform a wide variety of tasks, including but not limited to:- providing product research - assisting in resolution of invoice, shipping and receiving issues- working with manufacturers to assist customers- providing product and equipment quotes - creating and following through on sales opportunities - researching emergency substitution and then arranging delivery of crucial medical items- creating and working advanced pricing, backorder, and inventory level reports - providing resolution of vendor pricing contract issues - participating in hospital product evaluation meetings - facilitating product return to ensure proper credit to customers- identifying savings opportunities for customers

Jessup, Md

Assisted customers in the selection and purchase of laboratory and medical supplies. Obtained technical information for customers, monitored standing orders. Maintained warehouse inventory of laboratory media, reconciled receiving, shipping, and inventory issues. Purchased laboratory media for customers based on forecasting.

Baltimore, Maryland Area

Arranged shipments of X-Ray chemicals and related products to nationwide dealers, resolved technical, billing, service, and repair problems, approved invoices for payment.

Communications

Attending evenings in pursuit of Associates Degree

Medical Coding Professional, 97/A

Completed course in Medical Coding; seeking Certified Coding Associate certification in summer 2013.