Bette Smith-Dozier Email & Phone Number

Seattle, Wa

Chicago, Illinois, Us

Chicago, Illinois, Us

• Developed a comprehensive restaurant consulting toolkit, monitors goals and key metrics, and drive impactful business results.• Recognized and awarded the "Living the Values Award" 2 years in a row.• Recognized as the top consultant in my field office based on performance and work quality.• Results-oriented professional with a proven track record in conducting objective evaluations • Possesses deep expertise in restaurant operations, providing expert coaching and conducting root cause analysis to franchisees.• Utilizes extensive knowledge and expertise to drive guest counts, sales, and cashflow through the implementation of performance excellence sessions and support of operational initiatives aligned with owner/operator priorities.• Experienced in conducting comprehensive evaluations, including Running Great Restaurants Visits, Food Safety Visits, Operations Excellence Assessments, Health & Safety Visits, and National Restaurant Building and Equipment Standards

• Managed and lead numerous projects simultaneously in a deadline oriented environment.• Accelerated the progress of a major project and effectively cut the precedented expected completion time by 50%. • Effectively marketed services related to career development and community service using multiple channels of distribution.• Used financial modeling techniques on Excel to manage, forecast, and create statistical reports for several budgets. • Managed calendars, answered phone calls, created appointments, and efficiently organized all schedules.• Executed data migration strategies and worked independently with little supervision. • Conducted all recruitment, interviews, and training processes. Additionally, assumed other human resources responsibilities by completing the payroll transmittal on a weekly basis.• Coordinated youth enrichment programs through remote learning that were recognized on multiple news outlets. • Assist Manager with research projects and created an internal database through Excel and google drive to organize all affairs.

Shrewsbury, Nj, Us

• Received recognition from management for high price per person average sales, upselling, and consistent hard work.• Promoted to server trainer after 3 months of employment.

• Excelled in providing clerical work such as data entry, filing, and organizing sensitive documentation. • Independently supervised and taught classes of up to 10 students.

• Organized the account payables for a small business using Microsoft Excel. • Expanded target market and increased sales in the local area by 25% in a few months.

Bachelor’S Degree, Business/Commerce, General, And Psychology

Master Of Business Administration - Mba, Project Management And Operations/Supply Chain Management

Certificate Of Completion, Pre-Law Studies