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Bettina Blick Email & Phone Number
Customer Support
at
Impleco GmbH
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Support
Location
Berlin, Germany
Company size
Who is Bettina Blick? Overview
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Quick answer
Bettina Blick is listed as Customer Support at Impleco GmbH, a with 52 employees, based in Berlin, Germany. AeroLeads shows a matched LinkedIn profile for Bettina Blick.
Bettina Blick previously worked as B2B Customer Onboarding and Support, DACH at Expedia Group and Guest Relation Officer at Airberlin. Bettina Blick holds Master, Tourism Management And Regional Planning from Freie Universität Berlin (Free University Of Berlin).
Company email context
Email format at Impleco GmbH
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Impleco GmbH
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Profile bio
About Bettina Blick
Customer-oriented professional with a strong background in SaaS, customer service, and customer success management in the Tech industry. Extensive experience in managing client relationships, problem-solving, and process optimization. Proven ability to work collaboratively, communicate effectively, and deliver exceptional results in fast-paced environments. Adept at providing strategic support and enhancing customer satisfaction through proactive and empathetic service in Customer Success roles.
Current workplace
Bettina Blick's current company
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Impleco Gmbh
8 roles
Bettina Blick work experience
A career timeline built from the work history available for this profile.
B2B Customer Onboarding And Support, Dach
Current• Managed and maintained high-quality hotel content in German and English, enhancing product visibility and partner engagement.• Provided comprehensive operational support to hotel partners and assisted with the implementation of third-party software and tools, ensuring smooth integration and usability.• Trained hotel partners on self-service tools and platform optimization, improving their efficiency and enhancing the overall customer experience.• Acted as a liaison between hotel partners and internal teams to address issues and develop solutions, ensuring a high level of service delivery and partner satisfaction.
Jan 2018 - Present
Guest Relation Officer
• Addressed customer complaints, requests, and legal inquiries with empathy and professionalism, ensuring compliance with EU regulations and company policies.• Managed compensation processes and implemented loyalty initiatives to strengthen customer relationships and retention.• Collaborated with internal teams and partner airlines to resolve complex issues, enhancing service consistency and operational efficiency.
Jun 2015 - Dec 2017
Account Manager
• Developed strong relationships with new and existing customers, providing tailored training and support to maximize the value of the company’s SaaS products.• Monitored customer activity and provided proactive guidance and assistance, significantly improving product adoption and customer retention in the Tech sector.• Managed and resolved complex customer inquiries, ensuring timely and accurate responses while maintaining high levels of satisfaction.• Coordinated with cross-functional teams to address escalations and implement process improvements that enhanced Customer Success service delivery.
May 2014 - May 2015
Complaint Management/ Customer Service
• Addressed customer complaints, requests, and legal inquiries with empathy and professionalism, ensuring compliance with EU regulations and company policies.• Managed compensation processes and implemented loyalty initiatives to strengthen customer relationships and retention.• Collaborated with internal teams and partner airlines to resolve complex issues, enhancing service consistency and operational efficiency.
Jul 2012 - Dec 2013
Associate Product Manager
Compact Tours
• Oversaw customer service operations and developed customized travel solutions to meet client needs, enhancing customer satisfaction and loyalty.• Managed procurement of touristic services and ensured vendor compliance, maintaining high standards of quality and cost-efficiency.
Aug 2010 - Aug 2011
Trainee
• Assisted in conducting market and profitability analyses, providing valuable insights for decision-making in tourism consulting projects.• Supported bench marking studies and location analyses, contributing to the successful execution of strategic initiatives.
Jan 2009 - Dec 2009
Commercial Clerk
Aug 2006 - Oct 2009
Team & coworkers
Colleagues at Impleco GmbH
Other employees you can reach at impleco.de. View company contacts for 52 employees →
NS
Nadine Scheel
Colleague at Impleco GmbhBerlin, Germany
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DS
Dragan Savanovic
Colleague at Impleco GmbhBerlin Metropolitan Area, Germany
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DI
Denitsa Ivanova
Colleague at Impleco GmbhBerlin, Germany
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FK
Franziska Kurz
Colleague at Impleco GmbhSchwäbisch Hall, Baden-Württemberg, Germany
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AO
Alexandra Ottenbacher
Colleague at Impleco GmbhBerlin, Germany
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LK
Luisa Kretschmann
Colleague at Impleco GmbhGermany
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LM
Luise Motsch
Colleague at Impleco GmbhBerlin, Germany
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BH
Berus H.
Colleague at Impleco GmbhBerlin, Germany
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AM
Angela Michelfelder
Colleague at Impleco GmbhBerlin, Germany
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HH
Hamdi Hawari
Colleague at Impleco GmbhBerlin, Germany
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Nadine Scheel
Colleague at Impleco GmbhBerlin, Germany
View →
DS
Dragan Savanovic
Colleague at Impleco GmbhBerlin Metropolitan Area, Germany
View →
DI
Denitsa Ivanova
Colleague at Impleco GmbhBerlin, Germany
View →
FK
Franziska Kurz
Colleague at Impleco GmbhSchwäbisch Hall, Baden-Württemberg, Germany
View →
AO
Alexandra Ottenbacher
Colleague at Impleco GmbhBerlin, Germany
View →
LK
Luisa Kretschmann
Colleague at Impleco GmbhGermany
View →
LM
Luise Motsch
Colleague at Impleco GmbhBerlin, Germany
View →
BH
Berus H.
Colleague at Impleco GmbhBerlin, Germany
View →
AM
Angela Michelfelder
Colleague at Impleco GmbhBerlin, Germany
View →
HH
Hamdi Hawari
Colleague at Impleco GmbhBerlin, Germany
View →
2 education records
Bettina Blick education
Master, Tourism Management And Regional Planning
Diplom (Diploma), French Studies
FAQ
Frequently asked questions about Bettina Blick
Quick answers generated from the profile data available on this page.
What company does Bettina Blick work for?
Bettina Blick works for Impleco GmbH.
What is Bettina Blick's role at Impleco GmbH?
Bettina Blick is listed as Customer Support at Impleco GmbH.
Where is Bettina Blick based?
Bettina Blick is based in Berlin, Germany while working with Impleco GmbH.
What companies has Bettina Blick worked for?
Bettina Blick has worked for Impleco Gmbh, Expedia Group, Airberlin, Customer Alliance, and Compact Tours.
Who are Bettina Blick's colleagues at Impleco GmbH?
Bettina Blick's colleagues at Impleco GmbH include Nadine Scheel, Dragan Savanovic, Denitsa Ivanova, Franziska Kurz, and Alexandra Ottenbacher.
How can I contact Bettina Blick?
You can use AeroLeads to view verified contact signals for Bettina Blick at Impleco GmbH, including work email, phone, and LinkedIn data when available.
What schools did Bettina Blick attend?
Bettina Blick holds Master, Tourism Management And Regional Planning from Freie Universität Berlin (Free University Of Berlin).
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