Bettina Buelte Email & Phone Number

Zürich, Zh, Ch

Zürich Area, Switzerland

>>> We support small and medium enterprises in the hospitality, gastronomy and tourism industries: >>> CLIENTS - who are our clients? - Small and medium sized hotels or restaurants: we support on specific questions (revenue management, marketing, cost structure, digital guest journey etc.) or accompany you to achieve a goal (re-negotiate management or lease contract, re-position the property, attract new guest segments etc.) - Restaurant or hotel… Show more >>> We support small and medium enterprises in the hospitality, gastronomy and tourism industries: >>> CLIENTS - who are our clients? - Small and medium sized hotels or restaurants: we support on specific questions (revenue management, marketing, cost structure, digital guest journey etc.) or accompany you to achieve a goal (re-negotiate management or lease contract, re-position the property, attract new guest segments etc.) - Restaurant or hotel owners & investors: we evaluate the operator performance and give an opinion on whether the potential is maximized and advise on a fee structure which abides by financial regulation and aligns interests of both parties - Tourism destination managers and decision makers: we develop a compelling and sustainable destination concept, which guests love and show DMOs how to digitalize their destination Show less

Engadin

Lucerne, Switzerland

Since 1909, SHL Schweizerische Hotelfachschule Luzern has been the innovative training institution offering further education concepts, training opportunities and consulting services in the field of «Best Customer Experience» for companies from a wide range of sectors in addition to traditional programmes «Hotelier(e)-Gastronom(in) HF» and «Bachelor of Science in Hospitality Management».

Chur, Graubünden, Switzerland

Minor in Hospitality Management for the BSc in Tourism https://www.fhgr.ch/en/

Zurich, Switzerland

Swiss Tourism Experts is an independent network of consultants and researchers. We are specialists in the tourism and hospitality industry with extensive experience in tourism development, investment promotion, destination management and destination marketing. We can further contribute our knowledge in associated fields such as regional development or capacity building.​​Our network stands for Swiss quality, combining excellence, precision, transparency, innovation and reliability. We… Show more Swiss Tourism Experts is an independent network of consultants and researchers. We are specialists in the tourism and hospitality industry with extensive experience in tourism development, investment promotion, destination management and destination marketing. We can further contribute our knowledge in associated fields such as regional development or capacity building.​​Our network stands for Swiss quality, combining excellence, precision, transparency, innovation and reliability. We combine members from Swiss tourism companies with international experience. Benefit from our joint knowledge for your next tourism project. Show less

Zurich, Switzerland

Embedded in a team of six, I represent the owning entity's interests towards 6 retail subsidiaries, formulate the corporate strategy jointly with the c-level of the firms, and translate the strategy into tactical measures for the largest retailer in Switzerland. Subsidiary companies: - migrolino- Denner- Digitec/ Galaxus- Migrol- exLibrisMain tasks & responsibilities:A) collaboratively with c-suite of subsidiaries: - set the corporate strategy and… Show more Embedded in a team of six, I represent the owning entity's interests towards 6 retail subsidiaries, formulate the corporate strategy jointly with the c-level of the firms, and translate the strategy into tactical measures for the largest retailer in Switzerland. Subsidiary companies: - migrolino- Denner- Digitec/ Galaxus- Migrol- exLibrisMain tasks & responsibilities:A) collaboratively with c-suite of subsidiaries: - set the corporate strategy and prioritize strategic initiatives- ensure strategic initiatives are efficiently and effectively implemented- translate strategic goals into operational KPIsB) as owner representative- guide & support subisdiary management in achieving set strategic goals- oversee & support annual performance based on agreed KPIs- identify overarching trends & ensure effective knowledge transfer between subsidiaries & within the corporation Show less

Zürich Area, Switzerland

I and two colleagues founded the Centre of Excellence EMEA hospitality & tourism at PwC in 2012 and grew the team to 15 team members in 2018. During that time, I headed up the team's Hospitality Operations and Strategy Consulting Division. Helped clients to:- increase hotel profitability through upgraded operational processes and created synergies- improve guest satisfaction by implementing operational standards and creating memorable guest experiences- develop a… Show more I and two colleagues founded the Centre of Excellence EMEA hospitality & tourism at PwC in 2012 and grew the team to 15 team members in 2018. During that time, I headed up the team's Hospitality Operations and Strategy Consulting Division. Helped clients to:- increase hotel profitability through upgraded operational processes and created synergies- improve guest satisfaction by implementing operational standards and creating memorable guest experiences- develop a coherent corporate and competitive strategy to foster sustained growth- clearly position a hotel or a hotel brand and increase guest loyalty- increase hotel revenue through revenue management improvement and/ or F&B outlet re-haulingSuccesses: - supervised 35 hospitality operations & hospitality strategy consulting projects across functions throughout EMEA- elevated hospitality front of house & back of house processes to 'best practice-processes' increasing departmental profitability by 5% - 10% and improving guest satisfaction by 1% - 2% for 10 clients- designed the guest journey & implemented international quality standards (service & material) for 4 international hospitality operators (budget to luxury brands)- developed international quality assurance & assessment framework and carried out quality inspections improving consistency & quality of service & ultimately guest satisfaction for an international luxury hotel operator- developed and supported the implementation of growth strategies for Middle Eastern operator growing from 4 to 20 hotels to ensure adequate corporate governance structure and leveraging of synergies- assessed economic impact of reducing tourism revenues and developed actionable recommendation plan for the government to adapt legislative and tax frameworkSelection of clients:- IHG- Manz Hotels- Kempinski Hotels- Dorint- Dorchester Collection- SBB- etc Show less

Zurich, Switzerland

Embedded in a team of real estate specialists Bettina was responsible to cover hospitality as asset class.Main tasks & responsibilities:- hotel real estate valuations for portfolios and single assets- hospitality business plan reviews as second opinions to assess the financial profitability (mixed & single use)- demand led feasibility studies to assess the financial viability- transaction support and operational due diligence

London, United Kingdom

Part of the hospitality strategy consulting team carrying out projects throughout EMEA. Main tasks & responsibilities: - marked led feasibility studies and competitive analyses to ensure financial viability for mixed & single use hotel and resort projects- contract negotiations for real estate owners and operators (leases, management agreements, franchises)- financial structuring advice

Beijing City, China

F&B Director responsible for all catering and food & beverage services for the International Olympic Committee during the Summer Olympics in Beijing 2008 (4 outlets, 12 Western and 600 Chinese staff) including 9 weeks on site in Beijing. Main tasks & responsibilities- coordinated 20+ business partners and 50+ suppliers - managed the supply chain (equipment & ingredients) - set the quality and hygiene standards (service and kitchen)- inducted and trained staff (approx… Show more F&B Director responsible for all catering and food & beverage services for the International Olympic Committee during the Summer Olympics in Beijing 2008 (4 outlets, 12 Western and 600 Chinese staff) including 9 weeks on site in Beijing. Main tasks & responsibilities- coordinated 20+ business partners and 50+ suppliers - managed the supply chain (equipment & ingredients) - set the quality and hygiene standards (service and kitchen)- inducted and trained staff (approx. 100 people)- supervised & hosted high profile events (up to 600 guests) Show less

London, England, United Kingdom

Main tasks & responsibilities: - organised and supervised approx. 80 events throughout the Royal Palaces in the UK including Buckingham Palace, Windsor Castle, and Kensington Palace- welcomed up to 500 guests per event being responsible for service quality, consistency & speed- led service and kitchen teams of 20 people - ensured adherence to HACCP (hygiene standards)

Barcelona, Spain

Conference and catering sales and administration Single point of contact for meeting planners during events for up to 500 guests & responsible for high quality service provision (service and food)

Master Of Business Administration (Mba), Business Administration And Management, General

Graduated within the top 5% of the class of 2017 with a focus on corporate and competitive strategy and geopolitics. Focus: - corporate &.

Bachelor Of Science - Bs, International Hospitality Management

Sample of focus areas: - real estate & corporate finance / alternative & strategic investments / asset management - brand management.