Set and achieve strategic organizational goalsOversee day-to-day operations Maximize service delivery efficiency

Supporting my live-in mother, and father and stepmother in Indiana with major life transitions. Working part-time as a freelance consultant.

Owned product vision, strategy, and roadmap of the marketplace product catalog with the goal to scale new product offerings by 10x. Met with sellers and internal operations to identify pain points and reimagine a new product creation process. Provided recommendations to decrease time to new product creation from days to hours, eliminating 80% person-hours of manual work per month.

Owned product vision, strategy, roadmap, and quarterly OKRs of a Livestream and Video on Demand solution for thousands of fitness instructors & millions of consumers, enabling fitness studios to thrive during the pandemic. Increased consumer satisfaction from 2.7 to 4.7 (out of 5) in 10 mos.

Owned product vision, strategy, and roadmap for construction management tools to enable portfolio-level scale. Built alignment across product teams and cross-functional partners. Created cost and resource management tools to enable executives to make decisions faster, reducing cost overages by 40%, and eliminating thousands of hours of manual data entry.

Architected an Associate Portal to combine data from 20+ siloed systems to reduce support call time by 50%. Shadowed associates to reduce clicks per call and decrease training time.

Educated on Product Management best practices, agile transformations, and provided 1-1 mentorship and coaching to product managers at Cisco, Union Bank, Jet Propulsion Laboratory, and LPL Financial.

Managed comparison travel sites, delivering 14M monthly customers to book travel through services such as Kayak, Priceline, and TripAdvisor. Optimized UX to increase overall site revenue by 5%.

Sole Society is an e-commerce women's fashion startup backed by Nordstrom. I helped create an innovative and highly engaging website that delivers on-trend fashion with incredible value.- Executed product roadmap in an agile environment during a period of triple-digit growth- Quickly launched and improved feature after feature, including new Handbags and Accessories lines, customer ratings and reviews, Shop the Look, a redesigned returns process, and various social marketing campaigns

HireRight is a SaaS company and an industry leader of employment background checks, employment eligibility, and drug testing in a B2B environment. I owned the product roadmap for the I-9 Employment Eligibility Solution, which provides employers with a digital hiring process and API integration to the Department of Homeland Security's E-Verify system.- Led a cross-functional team consisting of Sales, Operations, Account Management, Marketing, Customer Service, Engineering, and Legal across multiple offices to communicate the product vision- Launched document photo-matching, mobile support, and several E-Verify version upgrades- Consulted and partnered with several Fortune 500 clients to streamline paperless hiring processes across hundreds of office locations and multiple technology platforms- Tripled new account win rate in FY2012, and doubled annual revenue over two years while serving clients within Retail, Healthcare, Financial, Education, and Technology industries

Bloosky Interactive was an affiliate network driving high-quality leads to major brands. I was responsible for product managing client websites with over 20M views/month. Oversaw the development, launch, and optimization of e-commerce campaigns (product websites, display ads, email campaigns) for dozens of clients and monitored campaign performance.