Katherine Betts Email & Phone Number

Boston, MA, US

Massachusetts, United States

-Conduct comprehensive inspections of aircraft interiors to ensure strict adherence to company standards, ensuring an impeccable onboard experience for passengers-Effectively manage, update, and maintain client and owner accounts, meticulously recording preferences and ensuring personalized service delivery-Ensuring exceptional in-person experiences for.

Quincy, Massachusetts, United States

-Facilitate prompt and effective communication with customers, addressing inquiries, and providing detailed trip quoting and logistical support, both domestically and internationally-Orchestrate ground transportation, catering, and fulfill other special requests to elevate the overall travel experience for clients-Maintain strict compliance with pertinent.

Bedford, Massachusetts, United States

- Responsible for trip quoting, logistics, communication and in-person experience for all trip arrivals and departures; domestic and international- Manage, update and maintain all client and owner accounts and preferences- Coordinate with Flight Operations to resolve aircraft recoveries required due to mechanicals- Work with operations departments to.

Woburn, Massachusetts, United States

• Oversee and execute move-ins, lease renewals, move-outs on an ongoing basis while providing a positive customer experience
• Manage CRM database by converting prospect leads into leases to meet monthly sales goals
• Participate in weekly revenue management calls to assess market trends and implement accordingly
• Maintain property maintenance to ensure all issues are resolved in a timely and efficient manner
• Organize and host resident events to encourage community engagement, in-person and virtually
• Mentor through AvalonBay’s Sales Leader program providing guidance to new hires to increase sales and customer service delivery

Natick, MA

• Conducting face-to-face, direct sales for residential campaign to meet weekly production goals
• Training entry level account managers, utilizing company systems, to promote to Lead Account Manager positions, in home office and additional branch offices
• Conducting interviews daily to build management teams
• Adapting and implementing weekly promotional changes and product goals to exceed client expectations

Natick, MA

• Responsible for meeting daily business sales goals through hourly sales monitoring and restructuring of associates as needed to meet quarterly goals
• Providing excellent customer service to convert sales and customer retention
• Daily monitoring of store loyalty program and enrollments, assessing associate performance to encourage program growth
• Coordinating and maintaining store merchandising and marketing displays per company standards
• Conducting individual and group interviews, determining qualified associates and acquiring appropriate employment documentations for employment
• Mapping and executing monthly floor set updates with new merchandise, delegating and overseeing associates for efficient execution of updates

Plymouth, NH

• Oversee and manage client projects and deliverables from start to finish
• Coordinate with specialized third party vendors to execute marketing and event projects; i.e. website development, media buying, public relations, event coordinator
• Ensure that all projects are delivered on-time, within scope and within budget
• Manage project resource allocation
• Monitor and generate detailed client reports with progress of ongoing projects
• Report daily to management with ongoing progress of client projects

Plymouth, New Hampshire

• Provide support to management team and clients
• Generating client reports detailing monthly progress of ongoing projects
• Organizing and maintaining project documents

Lincoln, New Hampshire

• Corresponding with current and potential customers to coordinate on-site events
• Maintaining social media platforms with upcoming events and promotions across all NLI Entertainment companies
• Coordinating with appropriate departments for set up, execution and breakdown of special events including but not limited to food and beverage, operations, maintenance and administrative staff.

Lincoln, New Hampshire

• Manage accounts receivable
• Oversee office associates and daily operations
• Resolve customer service issues swiftly and effectively
• Implement efficient practices to increase business productivity and retention

Southern New Hampshire University

• Responsible for reaching out to past and prospective volunteers
• Delegate tasks and scheduling for all volunteers for day of event operations
• Coordinate with fellow department heads to reserve venues needed for volunteer training and execute all necessary training

Lincoln, New Hampshire

Coordinate customer tours· Collect and organize liability forms from all participants· Manage accurate cash drawers· Manage multi-line phone system