Research and title clearing.

Temporary Contractor position processing immigration documents. and invoicing.

Administrative Assistant to Regional Director for the Indianapolis, Indiana Region. My administrative duties included processing payments and invoicing, event set-up and attendance, preparing correspondence, scheduling, travel arrangements, monitoring interns, ordering supplies, maintaining office supplies and equipment.

Proofreading and fact-checking codes and articles, document mark-up, editing legislation, including bills and rules, correcting documents, dropping off and picking up senate and house bills. Running errands, copying and preparing codes for publishing. Other duties as assigned.

Answered inbound calls in a call center environment, assisted with issuing insurance bonds and updating customer information, coordinated with underwriters in rating assigned lines of business and using appropriate rates either through company rating system or manual rating, quoted, issued, and binded policies using approved forms designated by Underwriters. Responsible for servicing policies by issuing endorsements designated by Underwriters using approved forms. Ongoing interaction with agents and principals, processing new business, cancellations, quoting freely written policies, adding bond coverage (endorsements), calculating premiums, reviewing and revising bond documents, maintaining and storing documents, moving customers to new agents upon request, and maintaining compliance reports daily. Assistant to 1-2 underwriters and responsible for learning and retaining knowledge about new products, policies, and procedures. Work on special projects for Underwriting and Operations as assigned.

Responsibilities included supporting investigators in transcribing, styling investigative summaries and notes according to NCAA standards. I was also responsible for transcribing and proofing investigative interviews, naming and uploading documents, checking violation reports, preparing and emailing violation letters to membership colleges, database entries, preparing and styling correspondence, communicating with college staff regarding violations, searching college Websites for staff and conference members, providing support wherever needed.