Betty Sharp Email & Phone Number

 Review Epic Nova notes for Ambulatory and EpicCare Link for Epic Special updates. Complete build, test for updates.  Provided On call support for EpicCare Team for hospital and physician offices during regular, weekend and holiday hours as assigned.  Interact with management and users to analyze and develop solutions to Ambulatory issues and requests. Update testing scripts and complete integrated testing for updates to Epic system. Developed build for EpicCare Link for EpicCare Case Management project. Developed build for Ambulatory Group Documentation and provided support for Recovery Resources go live.

Savannah, Georgia Area

Certified in Epic 2015 ADT/Prelude, Cadence and EpicCare Ambulatory Complete rebuild of ADT/Prelude training (MST) for Epic upgrade Designed and completed build for Epic ADT/Prelude Learning Home Dashboard (LHD) Design and develop tip sheets for training users on new/enhanced workflows Worked with Patient Access leadership to develop workflows for downtime procedures and created tip sheets for downtime documentation Supervised Epic credentialed trainer and maintained training environment and lesson plans for new employees and Epic updates Resolve ServiceNow incidents and submit change requests by working with customers and Epic Analysts Responsible for hospital areas of registration training including Transport, Environmental Services, and Bed Planning

Certified in Epic 2014 Prelude/ADT, Cadence and Ambulatory. Proficient with Epic Data Courier.

Piqua, Ohio

Bachelor Of Science (B.S.), Computer Science

Master Of Arts (Ma), Education