Maintain a learning environment for students. Assist students in all areas of the learning process. provide valuable insight and motivation to students while maintaining a professional environment.• Perform all classroom operations • Manage interactions with students• Present and implement lesson plans• Oversee student testing and interactions• Follow all safety process of JPS• Perform other duties as required• Proficient with elementary and secondary education students

Manage a team of 125 employees and 9 supervisors. Provide statistical data for senior management Perform coaching and feedback sessions Develop and implement training to ensure quality. Interview potential applicants Make recommendation for ongoing improvements for key metric goals. Perform merit evaluations

Medicare Secondary Recovery Process Federal Contract. Managing the recovery and call center activities required by the MSPRC Statement of Work by assuring accurate, timely, and through handling of all Medicare Processes. Manages work assignments of a team of 15 to 20 employees. Ensure all Medicare Policies and Procedures and are handled within the guidelines directed by CMS. Maintain operations within the CMS approved budget while achieving profits in excess of 2 billion dollars.Support the SWAT team by handling escalated issues. Actively participates in workload distribution.Select trains and evaluates subordinates within company guidelines.Make recommendations for ongoing improvements.

Direct operations of a 60 employee call center, servicing 4.5 billion dollar portfolio. Work with executives to formulate short and long-term goals.Monitor current status vs. budget (P&Ls, cash flow, accounts Receivable, etc) Streamline budget within 5% of goal. Improve and maintain communication, timelines and accuracy of reporting.Improve customer satisfaction to? With enhanced training and development for employees.Meet an exceed all key metric goals (Abandon rate, AHT, ASA, etc)Develop and implement team goals