Project Manager
Current- Managed tax credit accounts for more than 150 businesses
- Assisted in System Development: wrote and reviewed JIRAs for system improvements
- Communicated with clients consistently and actively to build strong relationships and to ensure program success
- Calculated annual tax credit reports and analyzed payroll to generate weekly and monthly compliance reports
- Wrote SOPs and trained Technicians in Application Management for the Work Opportunity Tax Credit Program
- Supervised activities of Technician personnel