Project Manager
Current• Managed tax credit accounts for more than 150 businesses• Assisted in System Development: wrote and reviewed JIRAs for system improvements• Communicated with clients consistently and actively to build strong relationships and to ensure program success• Calculated annual tax credit reports and analyzed payroll to generate weekly and monthly compliance reports• Wrote SOPs and trained Technicians in Application Management for the Work Opportunity Tax Credit Program• Supervised activities of Technician personnel