Service And Technical Support Engineer
CurrentTier 2 technical support for Class 4&5 soft switches. Implementation, Configuration, Optimization, Maintenance, Support & Troubleshooting of customer’s voice networks based on protocols SIP, SIP-T, ISUP, AIN, ISDN, PRI and other. Deep knowledge of BroadWorks Class 5 and Genband Class 4 platforms. Introduction, implementation and testing new services and features.