Beulah Moore Email & Phone Number

Charlotte, North Carolina Area

Acts as a liaison between departmental area and technical organization by planning, conducting and directing the analysis of the strategic, county-wide business opportunities to be solved with automated systems. Provides technical expertise in identifying, evaluating and developing procedures and meet business requirements. • Lead requirements elicitation sessions to understand business problems and how proposed system enhancements address them while assessing impact to existing functionality and business processes.• Translate requirements and designs and maintain technical, functional and support documentation.

Charlotte, North Carolina Area

• Working experience with Agile Methodology, JIRA and Confluence• Closely partner with stakeholders throughout the process of due diligence to ensure ongoing alignment and participation throughout the agile process• Work within an agile environment performing grooming work to craft effective users stories

Charlotte Nc

Bank of America Charlotte NC May 2010 - Jul 2017Business Technical Integration ConsultantTechnical Skills: Oracle, SAP, Windows, Agile, Rally, SharePoint, Discovery, SQL, TOADWorked closely with business partners to define strategies for technical solutions, determine requirements, and developed functional designs based on the analysis of line of business needs, objectives and existing systems infrastructure. Formed partnerships with developers and users to ensure requirements and functional designs are translated accurately into working technical designs. Responsible for the creation of test plans and scripts that assist customer needs.• Managed compliance application testing• Coordinated application implementation process • Responsible for application level two support• Coordinated and supported risk management testing • Proven ability to communicate complex information in simple termsGlobal Banking Technical Support and TestingTechnical Skills: Discovery, SharePoint, Oracle, Microsoft WindowsPerformed system, unit, performance, regression, stress and data interface testing. Created detailed reports on quality metrics, identified bugs/flaws and recommended fixes to the development team. Also delivered user support and testing for IMAP, PMT and TOM software. Created and executed automated software test plans, cases and scripts to uncover, identify and document software problems and their causes.• Testing and Troubleshooting• System Administration for IMAP and PMT software• Process improvement champion

Wilmington Nc

Cape Fear Bank Wilmington, NC Apr 2006 – Apr 2010 Operations IT Support ManagerTechnical Skills: Oracle, SAP, WindowsDeveloped and managed e-commerce related projects within the bank. Ability to install, configure, troubleshoot, and maintain hardware and software to guarantee the availability of systems. Interfaced with executive management team to define project requirements and translated business objectives into tactical plans. Lead cross functional teams throughout development and testing.• Lead development of operations support programs and processes which contributes to long-term business, optimizing levels of productivity and sustaining overall project success• Established standardize processes for development, documentation and quality assurance• Managed e-personal and e-business online banking services• Created and managed the company and board of directors intranet sites

Charlotte Nc

Wachovia Bank Charlotte, NC Dec 1998 – Mar 2006 Treasury Services Information Access Product ManagerTechnical Skills: Microsoft Windows, NDM, Connect EnterpriseEffectively managed corporate data management and transmission product campaigns which included system migration and merger activities. Responsible for revenue tracking, analysis and monthly metrics of data management.• Acted as a liaison between Client Services, customers, and data management operations for merger migration to Connect Enterprise and NDM platforms• Worked closely with our sales teams and customers to determine the best method• Responsible for providing details of migration projects to senior management• Assist with the development of continuity planning program as it relates to data transmission• Developed transition plans for products no longer profitable to the bankTreasury Services Electronic Payments Project ManagerResponsible for corporate electronic payables and receivables projects within the division • Worked with clients and business partners for initial data gathering and any detail requirements for custom work• Coordinated setup, testing and implementation for e-commerce processes• Managed specific vendor relationships that allowed speed to market and cost reductionTreasury Services Product DeveloperUshered data management and transmission product/services from idea through successful launch• Developed compelling business case documents to obtain product funding• Participated in roll-out of new products or features• Designed, implemented and managed data services to meet client needs

Ba, Computer Information Systems / Management

Bs, Business Administration

Computer Information Systems