Bev Knoderer Email & Phone Number

Newark, Oh, Us

• Provide first level support to all incoming HR related calls & emails from Field and Corporate associates related to benefits, payroll, personal information, and job data• Manage end-user support and back-end data feed for PeopleSoft and Empower systems• Manage HR requests from both Field and Corporate HR business partners regarding promotions, demotions, transfers, pay rate changes, supervisor changes, job code changes, and severance payments• Partner with HR business partners for special cases and issue resolution • Assist in providing information for general payroll inquiries • Analyze weekly PeopleSoft reporting for cross-functional business partners and execute applicable corrections in PeopleSoft System• Provide first level support to our Unemployment vendor and coordinate a company representative for the Unemployment hearings • Serve as a test partner for Empower and PeopleSoft system upgrades• PeopleSoft HRMS SME for the 8.3 to 9.2 upgrade. Created and executed test scripts to ensure system readiness.• Manage organizational I-9 Compliance; serve as liaison between associate users and Equifax Workforce Solutions• Responsible for payroll testing during system conversion.

Columbus, Ohio Area

• Conducted Training for new associates on applicable systems and processes including: PeopleSoft, Customer Service Practices, Call Log Documentation, HR Direct Process Flows, etc. • Provided direction and support for all Limited Brand associates and executives in regard to Benefits, Payroll and General HR inquiries• Inputted and maintained transactions and associate data within PeopleSoft – including but not limited to: personal data, pay data, job information and adjustments, and benefits enrollment• Identified, analyzed, and resolved data entry and/or PeopleSoft errors and item rejections• Processed Tuition Reimbursement applications and payments• Developed missing store procedures for Limited Stores and executed the procedure on a weekly basis• Proactively identified missing store payroll and lead communication and resolution to ensure accurate and timely payroll processing on a weekly basis• Developed a New Payroll Customer Service Department’s Matrix• Knowledgeable on the following payroll systems: ADP, PeopleSoft 8.3, GEAC E, and GEAC M

Columbus, Ohio Area

• Audited payroll hours for 1000 associateso Ensured accuracy of all pay datao Ensured tax compliance for both state and federal o Maintained accurate withholdings and deductionso Researched and resolved associate pay inquiries• Resolved payroll issues with District Managers and the Human Resources Department.• Handled all issues with urgency, confidentiality, and compassion

Columbus, Ohio Area

• Maintained accuracy and confidentiality in auditing and processing utility bills for Victoria’s Secret Stores and Home Office• Exhibited courteous, friendly, and welcoming environment for visitors and guests to the Victoria’s Secret Home Office• Accurately and efficiently prepared merchandise for shipment to stores