Bev Mcmillan

Bev Mcmillan Email and Phone Number

Family Advocacy Center Manager at United Way of Central New Mexico @ United Way of Central New Mexico
Bev Mcmillan's Location
Albuquerque, New Mexico, United States, United States
Bev Mcmillan's Contact Details

Bev Mcmillan personal email

n/a
About Bev Mcmillan

The Family Advocacy Center Coordinator helps achieve the missions of UWCNM and the Family Advocacy Center (FAC) by supporting and improving interaction between FAC-related agencies and increasing the use and benefit of the FAC, toward the goal of decreasing domestic violence in our community. Primary responsibilities include assisting FAC-related agencies to work collaboratively, to support and promote the FAC as a whole, and to fundraise toward development goals. The Coordinator works with UWCNM’s Marketing Team to develop, implement and regularly evaluate a strategic marketing and communications plan for the FAC. The Coordinator is a leader and facilitator, with experience in management, volunteer coordination, fundraising, donor relations, public relations and marketing.

Bev Mcmillan's Current Company Details
United Way of Central New Mexico

United Way Of Central New Mexico

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Family Advocacy Center Manager at United Way of Central New Mexico
Bev Mcmillan Work Experience Details
  • United Way Of Central New Mexico
    Family Advocacy Center Coordinator
    United Way Of Central New Mexico Oct 2017 - Present
    Albuquerque, New Mexico Area
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  • Sandoval Economic Alliance
    Director Of Private Partnerships
    Sandoval Economic Alliance Mar 2017 - Jul 2017
    Rio Rancho, Nm
    Director of Private Partnerships(DPP) is responsible for the prospecting, qualifying, developing and closing partnership opportunities in Rio Rancho, Sandoval County and the surrounding areas. The Director of Private Partnership communicates and engages with business leaders/owners and their employees,, residents, government officials and civic organizations
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  • Alliance Data
    Senior Director Of Operations
    Alliance Data Sep 2012 - Mar 2016
    Rio Rancho, Nm
    Senior Director of Operations: Duties of overseeing an inbound call center operation for credit card processing while currently managing over 600 associates and 50 exempts which involve resolving both private label and bankcard inquiries. Responsibility included managing the inbound customer experience (6.5 million calls) and upsells of product offering. Alliance Data is currently ranked in the top 10% of all call centers by the Benchmark Portal (Purdue University).Held the role site leader of the Rio Rancho Alliance Care Center and the primary objectives were on my leadership development and ensuring that the Customer Experience was exemplary. Continuous improvement methods of reviewing proficiency models and associate engagement and growth and development for leaders.
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  • Victoria' Secret Direct
    Site Director
    Victoria' Secret Direct Aug 2000 - Sep 2012
    Rio Rancho, Nm
    Held the roles as the key leader of the Victoria’s Secret Direct Customer Care Center for the Rio Rancho, NM call center location. Customer Care Center with 350 to 500 associates depending on the peak seasons flow. Site management 75, 000 square foot building and facilities management, oversees day to day operation. Foster an environment in which associates enjoy high levels of associate engagement in order to deliver an elevated performance management structure. Daily leadership is provided by managing front-end operations to ensure all core values are met which will deliver a key customer service engagement with our customers.
  • Victoria'S Secret Direct
    Director Of Sales
    Victoria'S Secret Direct Nov 1987 - Sep 2012
    Columbus, Ohio And Rio Ranch, New Mexico
    Held the roles as the key leader of the Victoria’s Secret Direct Customer Care Center for the Rio Rancho, NM call center location. Customer Care Center with 350 to 500 associates depending on the peak seasons flow. Site management 75,000 square foot building and facilities management, oversees day to day operation. Foster an environment in which associates enjoy high levels of associate engagement in order to deliver an elevated performance management structure. Daily leadership is provided by managing front-end operations to ensure all core values are met which will deliver a key customer service engagement with our customers.

Bev Mcmillan Skills

Retail Customer Experience Leadership Team Building Customer Satisfaction Training Strategic Planning Customer Retention Customer Service Merchandising Inventory Management Management Loss Prevention Coaching Hiring Store Management Process Improvement Sales Marketing Operations Management Team Leadership Leadership Development Cross Functional Team Leadership Profit Recruiting Vendor Management Strategy Employee Training Call Centers Budgets Event Planning Driving Results Visual Merchandising Performance Management Employee Relations Inventory Control Marketing Strategy Time Management Forecasting P&l Management Sales Management Competitive Analysis Income Statement Store Operations Workforce Management Account Management Outlook Human Resources Retail Sales Public Speaking

Bev Mcmillan Education Details

Frequently Asked Questions about Bev Mcmillan

What company does Bev Mcmillan work for?

Bev Mcmillan works for United Way Of Central New Mexico

What is Bev Mcmillan's role at the current company?

Bev Mcmillan's current role is Family Advocacy Center Manager at United Way of Central New Mexico.

What is Bev Mcmillan's email address?

Bev Mcmillan's email address is be****@****ata.com

What schools did Bev Mcmillan attend?

Bev Mcmillan attended University Of Phoenix, University Of Akron.

What skills is Bev Mcmillan known for?

Bev Mcmillan has skills like Retail, Customer Experience, Leadership, Team Building, Customer Satisfaction, Training, Strategic Planning, Customer Retention, Customer Service, Merchandising, Inventory Management, Management.

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