Beverley Ashton Email and Phone Number
Beverley Ashton work email
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Beverley Ashton personal email
Accidentally falling into IT after leaving University I've found myself in an industry I love, bridging the world between technology advancements and business outcomes. Working alongside some of the brightest people I've met, every day is an opportunity to learn and grow. I'm an outcomes driven person, and enjoy working with my colleagues and customers to solve problems and explore new opportunities.
Microsoft
View- Website:
- microsoft.com
- Employees:
- 189892
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Principal Group Pm ManagerMicrosoft Jun 2022 - PresentRedmond, Washington, United States
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Principal Group Pm ManagerMicrosoft Mar 2022 - Jun 2022United KingdomManaging a global product development field team focussed on capturing customer insights to drive product innovation and improvement
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Principal Pm ManagerMicrosoft Dec 2020 - Mar 2022United Kingdom
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Principal Program ManagerMicrosoft Jun 2020 - Dec 2020
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Senior Program ManagerMicrosoft Aug 2019 - Jun 2020United Kingdom
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Principal Technical Account ManagerMicrosoft Sep 2018 - Aug 2019Uk
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Senior Technical Account ManagerMicrosoft Aug 2016 - Sep 2018
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Customer Care ManagerRackspace, The #1 Managed Cloud Company Jun 2014 - Aug 2016HayesManaging a team of Service Delivery Managers and Lead Engineers to deliver Fanatical Support to our top SMB segment customers. Driving change and improvements within the Service Delivery process and methodology to maximise customer success, maintain contract growth and achieve SLA/KPI targets. -
Service Delivery ManagerRm Education May 2012 - Jun 2014London/Oxfordshire/SomersetCommercial/Contractual Management of ICT Managed Services across several Local Autorities. Working closely with Local Education Partnerships and Local Authorities to fulfil contract deliverables and meet KPI and SLA requirements. Financial management of the PnL and longterm profitability forecasting.Development and regular review of Service Improvement Plans (SIPs) to enable continual improvement and create a shared customer/supplier strategies to maximise contract success. -
Operations ManagerRm Education Jan 2012 - Apr 2012London (Newham)Operational delivery of a complex ICT Managed Service across multiple sites. Managing a team of engineers to support, maintain and develop networks in Education establishments. Responsible for delivery against KPI targets, daily customer management and operational improvements.
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Group LeaderRm Sep 2010 - Dec 2011Abingdon, OxfordshireManagement of technicial communications within customer support including technical training, technical seminars, support knowledge base and support newsletters. P&L ownership, product development, supplier management.
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Transition ManagerRm Mar 2010 - Aug 2010Abingdon, OxfordshireIntroduced new processes and controls to the service desk to improve the transition of new customers into a managed service environment. Using Agile Methodology to make quick and effective improvements with full stakeholder and end user involvement and engagement.
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Service Desk Team LeaderRm Jan 2008 - Mar 2010Abingdon, OxfordshireOperational management of Central Managed Service support team, supporting >200 schools across circa 20 contracts. Introducing new ITIL processes and enhancing ITIL process already in place.
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Project ManagerRm Oct 2005 - Dec 2007Abingdon, OxfordshireWorking closely with senior businees leaders to deliver improvement and service implementation projects in line with Prince2 methodology.
Beverley Ashton Skills
Beverley Ashton Education Details
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Physics
Frequently Asked Questions about Beverley Ashton
What company does Beverley Ashton work for?
Beverley Ashton works for Microsoft
What is Beverley Ashton's role at the current company?
Beverley Ashton's current role is Group PM Manager at Microsoft - Windows.
What is Beverley Ashton's email address?
Beverley Ashton's email address is be****@****ace.com
What schools did Beverley Ashton attend?
Beverley Ashton attended The University Of Manchester.
What are some of Beverley Ashton's interests?
Beverley Ashton has interest in Project Management, Rowing.
What skills is Beverley Ashton known for?
Beverley Ashton has skills like Managed Services, Project Delivery, It Service Management, Prince2, Itil, Program Management, Service Management, It Management, Service Desk, Stakeholder Management, Change Management, Team Leadership.
Who are Beverley Ashton's colleagues?
Beverley Ashton's colleagues are Hasan Kurde, Dara Minions, Santiago Carvajal Valencia, Jennifer Scott, Laura Gallego, Sebalu Edward, 杜海东.
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