The purpose of the role is to formulate and craft IT application solutions for delivery. It involves providing overall guidance to the delivery team to ensure that all requirements have been collected, understood and implemented correctly.Responsibilities include:• Identifying and propose innovative ideas to client for new business solutions as well as optimising business practices• Developing strategic integrated business solutions that meet client’s business… Show more The purpose of the role is to formulate and craft IT application solutions for delivery. It involves providing overall guidance to the delivery team to ensure that all requirements have been collected, understood and implemented correctly.Responsibilities include:• Identifying and propose innovative ideas to client for new business solutions as well as optimising business practices• Developing strategic integrated business solutions that meet client’s business requirements• Participating in engagements with business and IT to understand and document business strategies• Guiding the analysis of alternate solutions and facilitating dialogue to gather stakeholder input on proposed decisions• Working with the business to understand business requirements• Interpreting business requirements into high level technical implementation, understanding impact and suggesting the most sustainable and cost effective solution to the business• Effectively communicating solution vision/objectives to delivery• Providing solution design expertise to projects• Understanding as-is and to-be processes• Eliciting information from requirements workshops, interviews, observations and other events• Capture requirements using a variety of techniques• Fulfilling the role of a project manager when required. Show less

This role involves Managing client solution delivery, in conjunction with Domain Delivery Leads from other business areas and department heads.Responsibilities include:• Resource Management - maintain staffing and capacity plan of the offshore Application Development team in the Philippines• Assess capacity for new projects based on high level estimates and requirements• Ensure consistent usage of correct estimators • Make resource movements when necessary to meet… Show more This role involves Managing client solution delivery, in conjunction with Domain Delivery Leads from other business areas and department heads.Responsibilities include:• Resource Management - maintain staffing and capacity plan of the offshore Application Development team in the Philippines• Assess capacity for new projects based on high level estimates and requirements• Ensure consistent usage of correct estimators • Make resource movements when necessary to meet project timelines • Work with the Project Managers to ensure that project work plans are properly created and hours are logged accurately, which are needed to populate the capacity plan. • Monitor and improve productivity • Provide projects with clear achievable and effective direction • Identify, review and implement process improvements • Resolve escalated Application Development Unit Governance issues and risks • Monitor risks and issues on capacity and staffing • Contribute to defining resource requirements (solution plan) • Fulfilling the role of a project manager when required Show less

Responsibilities included:- Assisting departments in addressing day-to-day issues experienced by the Information System users, by investigating problems and specifying programmatic and / or data corrections where required. -Identifying and applying workarounds to problems until permanent solutions are delivered-Dealing with client queries in a timely manner, adhering to the set SLA requirements and proactively providing accurate feedback to users.-Identifying, analyzing… Show more Responsibilities included:- Assisting departments in addressing day-to-day issues experienced by the Information System users, by investigating problems and specifying programmatic and / or data corrections where required. -Identifying and applying workarounds to problems until permanent solutions are delivered-Dealing with client queries in a timely manner, adhering to the set SLA requirements and proactively providing accurate feedback to users.-Identifying, analyzing, defining and documenting business requirements.-Creating structured solution scope documentations, functional specifications and test packs.-Performing functional tests and documenting results. -Performing post-implementation analysis once project has been implemented-Dealing with various Subject Matter Experts in order to provide a complete and accurate solution to the client. Show less