Managing a team of consultants, dealing with high end clients, resolving day to day team issues, reaching sales targets. Motivating my team of consultants in a highly competitive, high pressured environment.

Booking flights, accommodation and transfers for our agent partners. Dealing with queries and complaints. Fit clients to the correct hotel by listening and qualifying the agents as to what their clients are looking for.Specialist in the Indian Ocean Islands (Mauritius, Seychelles, Zanzibar and Maldives) and the Far East (Thailand and Bali). I have also travelled these regions extensively.

Responsibilities We are the GSA for Beachcomber Hotels in South Africa and we do all quoting and booking for travel agents, and quoting to the general public telephonically and via emails. Our responsibilities involve booking flights, hotel accommodation, special requests ie: Weddings,and transfers between airports and hotels, and packaging them. We also have to deal with any problems that arise through the booking stages in a professional manner. Strict deadlines are in place when doing quotes and bookings, and we always have to give excellent service. I also deal with Ambassador bookings for our top travel agents and have to give the highest level of care and service when dealing with these bookings.

Reservations consultant where we sell our hotels to travel agents through consulting what the clients want. We have to work under pressure and our service levels are very high

Responsibilities quoting, booking packages, and flights face to face,telephonically and via email general running of your own desk and meeting daily and monthly sales targets. Helping the manager of the store with keeping all financial aspects of the business up to date. Dealing with complaints and money handling.Name of entity Buchanan Clark and Wells (UK)Period August 2004 – May 2006Job description Debt CollectorManager Kerry Ann HodgettsResponsibilities Telephonic negotiations on behalf of Capital Bank In the UK to clients who had an outstanding shortfall on their finance agreement after their car had been repossessed. We had to come to a mutual agreement as to how the clients were going to pay back their outstanding debt. I learned to deal with very difficult clients in a difficult situation.