Beverley Englund Email & Phone Number

Papamoa, Bay Of Plenty, New Zealand

Papamoa

Kotara

• Assisted Store Owner / Manager in overall responsibility for managing the store• Consistently created a welcoming environment for the customers and responded quickly to their needs.• Demonstrated the desired conduct and behaviour through a hands-on approach to other staff members. Some of which include driving sales, handling difficult and/or complicated sales queries, cash management process, inventory management, the importance of following-up with customers and the procedure and responsibilities associated with the opening and closing of the store.• Assisted Store Owner / Manager with providing a strong leadership presence and control in store, while ensuring that all customers received professional service and high quality merchandise.• Regularly attended team meetings to discuss strengths, opportunities, and trends that impacted the business.• Helped Store Manager to identify staff training requirements and provided ongoing training support to the team as needed.• Assisted in hiring of new personnel based on the needs of the business. Actively recruiting to ensure open positions were filled quickly.• Assisted Store Manager in delivering consistent, timeous feedback to all staff.• Ensured company compulsory standards were adhered to. Enforced all company policies and procedures, including health, safety, and security• Planned, coordinated, and executed all campaigns and sales promotions in a timely manner.• Ensured all pricing, signage, and displays were correct at all times.• Received regular vendor deliveries and stocks.• Responsible for controlling inventory stock levels and reordering within budget.• Managed and controlled stock shrinkage's.• Managed the store swimming pool section with a computerised water testing system to assist customers with their daily maintenance of their swimming pools.

Warners Bay

Dural Nsw

• Met and exceeded shop targets.• Maintained store appearance and associated housekeeping duties.• Implemented and followed programs necessary to achieve company objectives around visual merchandising.• Attended to special customer orders and ensured all sales details were processed accurately.• Involved in pricing, display labels and stock displays.• Maintained paper based filing/records in accordance with set processes and procedures.• Opening and closing of the store according to company procedures.• Stockroom maintenance and management of stock levels.• Exceeded personal and company KPI’s in compliance with all OH&S requirements.

Dural Nsw

Invoicing using Quickbooks accounting package / Excel spread sheets, statements, follow up on outstanding accounts, petty cash, general secretarial duties, bank statement, canvasing new clients.Major Achievements: Implemented a collections report system that integrated from QuickBooks accounting into standard Excel applications, which made it more user friendly in order for me to follow up on a daily bases all outstanding accounts more effectively, which increased the cash flow of the company.

Johannesburg Area, South Africa

Co-ordinating Agencies, Co-ordinating factory, Pool Shop owner, shell Orders, ordering stock, water analysing, petty cash, all account duties using Pastel accounting package, month end.Major Achievements:Implemented an innovative computerised system for water testing which enabled me to give my customers a fast, accurate diagnosis about the health of their pool water and prescribe exactly what they need to keep it in great condition. This is crucial to ensure a pleasant healthy swimming experience and to prolong the life of your pool surface & equipment.

Johannesburg Area, South Africa

Fiberglass Installations, stock ordering, advertising for pools, customer liaison, petty cash.

Johannesburg Area, South Africa

Co-Ordinator, booking all chauffeur transfers to and from airport, to and from hotel, transport Directors to and from homes, co-ordinating all drivers, checking flights, booking and co-ordinating tours for overseas visitors from different companies, Anglo American, Anglo Gold, Investec, De Beers.Major Achievements: In order to reduce overhead costs, streamline the itinerary quoting process, respond to enquiries faster and offer professional document creation I introduced an utilised a computerised transportation booking system that integrated into standard Microsoft Word and Excel applications in order that the company could be more productive and profitable.

Johannesburg Area, South Africa

All support functions

Johannesburg Area, South Africa

April 1995 – Sept 1998 - National Training Co-Ordinator Organise and attend twice yearly Mentor and Development Seminars.May 1994 – April 1995 - PA to Operations ExecutiveAll support functions The Foschini Group, from July 1993 – May 1994 - Regional Secretary / Team Admin to Regional Manager All support functions

Johannesburg Area, South Africa

Johannesburg Area, South Africa

All support functions for the sales team.

Johannesburg Area, South Africa

All technical support funtions