Beverley Knight Email and Phone Number

Management, training and development of a waste and recycling team - 60 staff including 4 managers and 50 front line staffPerformance Management Budget preparation and management of £2.5m revenue including income streams and a capital budget of approx. £2MDelivering a high quality services to 80,000 customers with increased performance and customer satisfaction at 97%Managing major service transformation including service redesign, restructures, changes of terms and conditions whilst maintaining consistency in service deliveryDevelopment and delivery of waste strategy to improve performance of the service locally and taking the lead in Countywide projects Facilities management of an operational depot site including environmental permit and management of a fleet of 60 vehicles (Heavy Goods Vehicles to light vans)Successful bid application to DCLG for weekly collection support scheme securing £2.5m Delivered a comprehensive training programme for front line staff which resulted in being runner up in East of England ‘Workforce Development Awards’, 2010Shortlisted for ‘Team of the Year’, National Recycling Awards 2011Received Watford Borough Council, annual ‘Leadership’ award 2011Project managed new waste collection scheme for the Borough of Watford for 3 stream recycling, change to collection days and move from black sack to wheelie bin collections. The project included procurement of all vehicles and receptacles, recruitment and communications strategy.Procurement and award of a vehicle maintenance contract value £300K per annum