Beverly Brown Email & Phone Number

Pfizer Manufacturing Plant, St-Laurent, Quebec

Pointe Claire, Quebec

• Ensured great customer service and accurate payments by managing relationships and invoicing with carriers. I investigated billing issues by troubleshooting order payments, running reports in SAP, and cross referencing with carrier information, confirming details, and resolving errors. I also reduced turnaround time and maintained exceptional relationships with carriers by accelerating settlement process for freight invoicing.

Among other things, I reduced errors and defined best practice for organization in developing order process and acting as initial point of contact for new customer orders, verifying, inputting into internal web-based program ORA, and entering data in JDE and SAP.

Pointe Claire, Quebec

Provided seamless administrative support for 3 department managers and 15 technicians, working in product and quality laboratory. Travel arrangements, expense reporting. Meeting planning and organization of events.I managed the RFQ process, enabling smooth processing of quotations for major equipment items for cement plants and generating purchase orders as soon as approval status was completed.

Kirkland, Quebec

While providing key coordination of marketing and budget activities, I ensured operational effectiveness and improved team effectiveness by being proactive and on top of deadlines, and provided excellent follow-up on electronic approvals. I also acted as liaison between project leads and print production agencies, expediting delivery of promotional materials.

I coordinated and organized off-site conferences successfully, including meetings, strategic planning, war gaming, and team building.

I provided day-to-day support to the Vice President of Government and Public Affairs and to the corporate affairs department, organized team meetings and expense management. I worked with the Director of Public Affairs for the launch of VIAGRA, ensuring media release was executed in timely manner and acting as first line contact for personnel and worked closely with the facilities manager in coordinating the seamless transfer of the department from one office building to another.

Montreal, Quebec

Corporate promotions, trade shows, sales and marketing collateral material and special events. Plan, organize and coordinate customer functions throughout Canada. Approved and order all printed material. Managed annual budget of $1.25M

Education record

Completed Advanced French Writing I & Ii