Built and scaled PMO by defining the Technical Program Manager career ladder, providing mentorship, and leveling up the team.Established a roadmap prioritization framework and planning operating model for R&D C-Suite Executives, Engineering & Product leaders, and TPMs that ensured alignment of R&D programs to company goals, maximized resource utilization, and instituted accountability in on-time delivery.Standardized end-to-end process from product vision/design, development, to GTM launch with practical application of common industry practices.

Built and managed PMO for the Health vertical, and established development processes and IT governance to deliver technology products across the following health brands: WebMD/Medscape, Henry Schein ONE, Demandforce, Sesame Communications, Officite, iMatrix, Therapysites, Baystone, and eDoctors.Delivered comprehensive B2B and B2C SaaS platform and product suites for health providers and enterprise customers to wield cutting-edge features for managing patient communications and relationships, revenue cycles, lead generation, and web presence.

Led a 15-associate team to implement a suite of web-based applications that replaced unstable legacy systems for the research administration, eliminating 40% of manual entry of proposals and awards while simultaneously improving data quality by 80%. Collaborated directly with the Vice President of Research and the Executive Director of Contracts and Grants for all initiatives serving the university.

Managed a team of 15 associates serving as Certified Scrum Master, and successfully delivered a suite of financial applications that supported management of hundreds of billions of dollars of assets by Fixed Income traders and portfolio managers. Developed requirements specifications, application designs, business process diagrams, and tested all deliverables to ensure business requirements were met.