Project Anaylst
Managed legal department outside counsel retainer process. Established and maintained relationship with outside counsel staff. Managed E-Billing systems. Performed troubleshooting for the department, law firms, accounting department and operations team. Responded and resolved payment inquires and other billing matters. Managed and stored documents in conformance to record management depositories, assess the legal operations department processes and identify inefficiencies, redundancy, and risk/control gaps. Identified opportunities to enhance department process. Served as the legal department volunteer coordinator for Fannie Mae volunteer initiatives.