Beverly Hoffman Email & Phone Number

Communication Solutions, RemoteManaging a high volume of incoming calls averaging up to 150 per day all while obtaining a consistently positive customer satisfaction rating.Resolved customer issues through research and problem solving while maintaining a high level of customer service through friendly and polite demeanor. Promptly offer support to.

Rockford, Michigan, United States

Processed daily client transactions, including deposits, withdrawals, money transfers, loan payments, and selling cashier's checks.Accurately maintained records of each transaction and ensured all documentation and paperwork was in place and within compliance.Promoted strong customer and client interactions, built relationships and participated in.

Grand Rapids, Michigan, United States

Managed guest and salon services including challenge resolution, scheduling of reservations, and payment transactions.As Key Holder, responsible for opening and closing the salon including balancing cash drawers, and ensuring the store was presentable for next day business operations.Provided extensive retail and service knowledge to salon customers and.

Grand Rapids, Michigan, United States

Greeted and welcomed guests with a friendly and positive attitudeTook customer orders accurately and efficiently using their POS systemPrepared and assembled sandwiches, salads, and other menu items according to Potbelly's recipes and standardsOperated kitchen equipment safely and effectively, including toasting ovens, slicers, and food prep.

Grand Rapids, Michigan, United States

Lead and motivated team members to deliver excellent customer service and achieve sales goalsSupervised and delegated tasks to team members, ensuring efficient operation of the restaurantTrained new employees on company policies, procedures, and food preparation techniquesMaintained cleanliness and organization of the restaurant, including dining area.