Beverly Johnson Email & Phone Number

Ottawa, Canada Area

Ottawa, Canada Area

Greater Ottawa Metropolitan Area

Ontario, Canada

• Ensuring the efficient and economical operation of a diverse residential rental property portfolios ranging from 1500 to 2400 suites• Leading the successful transitioning of portfolio and property operations to several three new business models and two operations software system• supervision oversight hiring and training, a management and operations staff ranging from 25 to 50• Preparing budgets for up 20 to 30 buildings, forecasts for all aspects of property operations, major repairs, monitoring and managing revenue and expenses, financial and performance analysis, reporting to owners• Ensuring resolution of all situations where customer concerns were escalated• In consultation with Asset Management work to optimize pricing and marketing strategies and adjust for seasonality or market conditions• Provide input and feedback to enable Marketing department support

Ontario, Canada

• Designed and directed targeted marketing and leasing plans for the full Minto residential portfolio• Developed and implemented leasing procedure manuals, incentive systems, leasing and marketing performance analyses and reporting and business intelligence tools including competitive market research and analysis programs • Designed and implemented structured pricing models across the portfolio• Developed and directed leasing, sales and marketing training programs• Hired, trained and supervision off a leasing and marketing staff of over 20 employees• Key contributor of marketing and leasing expertise to acquisition and new rental product development initiatives from the initial planning of successful lease up• Directed or contributed to multiple business process re-engineering initiatives including rental operations process revisions, property management systems migration projects, leasing procedure and policy and internal and external reporting reviews

Ontario, Canada

• Hire, train and supervise a leasing team of over 20 for the Minto residential portfolio of over 10, 000 homes in the Ottawa area• Research, create, present and implement a structured pricing system for each rental suite in the portfolio• Review, discuss and resolve customer complaints for all areas of the city• Negotiate individual deals for all properties in the portfolio to encourage renewals to promote customer retention in bad market conditions• Train property managers on pricing, renewal strategies, improved leasing processes• Created reporting and wrote procedure manuals for Information Line and Leasing staff in order to monitor and improve performance• Prepared and implemented successful trial for Crime Free Multi Housing Program – first in Ottawa

Ontario, Canada

• Top rental consultant of the year several times, top 3 consistently• Proven results oriented professional able to go into problem areas and improve leasing and vacancy• Responsible to train new staff on the job to help them become more functional quickly• Proven effectiveness in dealing with customer complaints, resolving problems and ensuring information was delivered to the right people to get things done in a timely manner

Ontario, Canada

Top rental consultant of the year several times, top 3 consistently• Proven results oriented professional able to go into problem areas and improve leasing and vacancy• Proven effectiveness in dealing with customer complaints, resolving problems and ensuring information was delivered to the right people to get things done in a timely manner

Ottawa, Canada Area

Human Resources, Project Analysis, Financial Analysis

Education record

Condominium Director'S Course