Sales Support Team Manager - Referencing
Managed a cross functioning team of 10+ employees both in office and remote.Obtained references from Clinicians and facilities for potential Traveling Nurses and Allied Medical Staff via phone (High Volume Outbound & Inbound), fax and email & Verification of employmentPerformed QA analysis to ensure compliant credentials.Proactive Outreach , Lead Generation, Appointment SettingManaged Files using CRM (FileMaker)Tracking and analyzing data for metricsConducted pre-employment background screeningsAssisted with Onboarding of new remote employeesAssisted with projects for the Clinical, IT, and other departments.Managed relationships with vendorsMaintained records of hospital information, evaluations and training documentsMonitored calls to observe employee demeanor, technical accuracy and conformity to company policyGeneral Medical Terminology