Beverly Morris Email and Phone Number

As a manager I assisted other employees and customers with various tasks ranging from banking duties, communicating with corporate, recording daily sales and writing out deposits and other forms in triplicate. I was responsible for checking emails, retrieving mail and receiving deliveries via UPS, receiving truck shipments. As far as customers go, I was responsible for simple things, such as asking "What can I help you find today?' to assisting them with a sale, an exchange or a return.

Greets customers promptly with a friendly and knowledgeable attitude while providing outstanding customer service. Listening and understanding the customer’s needs, answering any questions they have building confidence while helping them make selections and suggesting any add-ons prior to checkout. Continuously organized merchandise for the sales floor. Restocking and rotating products per management and company policy while keeping all facets of the store clean and orderly.Prioritizing and completing a wide range of tasks during each of my shifts while working together with other team members proposing creative marketing ideas while maintaining adherence to all company policies and procedures.

Packaged materials and products manually. Performing basic quality control checks including measuring, weighing, strength testing, package counts, and evaluating product or package appearance.Folded & taped boxes, applying labels and loading them onto conveyor belt. Ensured that packaged information was recorded manually first and then punched into the database system along with its status maintaining daily production and packing records reporting any errors in product selection and quantity to the supervisor immediately.

Greeted customers promptly directing them to correct store locations while improving customer service by projecting friendly and knowledgeable attitude. Processed cash, credit, debit and check payments as well as accepting and processing customer returns.Oversaw team of 4 employees providing training and mentoring of new hires along the way.Opened inventory boxes and restocked shelves rotating stock per dates and protocols.Completed store opening and closing procedures. Counted out cash drawers and balanced totals.

Greeted customers promptly. Directed customers to correct store locations.Promoted from Sales Associate to Assistant Manager within 3 months. Completed store opening and closing procedures.Scheduled and led weekly store meetings for all employees. Assisted in managing 5 team members and trained and mentored new hires.Assigned team members specific duties to best meet the requirements of the store.Reported to the Store Manager and District Manager regarding all things pertaining to the store and staff matters.Restocked inventory on a continuous basis for maximum efficiency and conducted monthly inventories.Received and counted money processing cash, credit, debit and check payments.In charge of nightly bank deposits and cashed out change for the store.

Handled all customer relations issues in a gracious manner and in accordance with company policies sharing best practices for sales and customer service with other team members to help improve the store’s efficiency.Cleaned and organized the store, folded and hung clothes and cleaned out fitting rooms. Priced merchandise, stocked shelves and took inventory of merchandise according to store merchandising layouts.