Beverly Pearson Email and Phone Number

• Ongoing contact with assigned consumers• In-home reassessment of consumer needs on a regular basis• Completion/revision of consumer care plan as needed• Monitoring of service delivery• Encouragement of family involvement• Advocate on consumer’s behalf• Close interaction with County Offices of Services for the Aging (COSA)

• Ensure the safety, permanency and well-being of every child and youth on caseload by actively engaging and aligning with children, youth, caregivers, Department of Human Services’ staff, community providers, subcontracted agency staff, and others to achieve the goals of the Single Case Plan.• Provide a full range of culturally competent, strengths based, trauma informed, and family centered social service supports and interventions to achieve the goals of the Single Case Plan. • Serve as the lead person to coordinate the delivery of supports and services provided by the Case Management team, including utilization of the Case Aide, Outcome Specialist, and Life Skills Coach, Visitation Coach, Parent/Youth Mentors, Well Being Specialist and other CUA supports.• Ensure that each child and adolescent receives appropriate and effective services to meet their educational, physical, behavioral health/emotional, vocational, and developmental needs.

• Assist office staff w/faxing, copying, filing, and scanning• Stamping mail for delivery along with sorting incoming mail• Greet potential candidates, collecting ID’s (making sure they’re valid)• Creating folders for candidates then placing all necessary paperwork in files • Emailing candidates DocuSign documents, verifying identities, emailing ID’s to verification department• Take notes for meeting of partners• Assisting candidates with completion of documents as needed• Enter information into payroll master for processing, sending direct deposit information to payroll• Other assignments and task per request

• Finalize filing and sorting of all company paid and unpaid bills on a weekly basis• Reevaluate input of bills in Pro-Com database to ensure dates and amounts are correct • Obtain proof of delivery of packages via UPS and FedEx• Process fifty to one-hundred returns thru partners on line data base called Pro-Com for repayment with proof of delivery. Upload all necessary documents for validation

• Perform interview with clients and families to ensure they understand next steps to follow with their assigned agency(s)• Prepare files with necessary documents and filing• Attend court hearings• Conduct phone interviews to discuss progress with assigned agency

• Assist office manager with updating files• Interact with clients during group, activities and meals• Assist client’s with workforce relations such as resumes and finding employment openings

• Communicated closely with Financial Aid Director and Bursar• Maintained auditable and accurate financial records of current, past, and present students to ensure all necessary documents were in each file• Prepared, typed, and mailed, letters and brochures• Entered data in Campus 200 system that provided information on student loans, financial aid and disbursements to accounts• Handled default rate by counseling anyone that had defaulted with phone contact information to assist with removal• Facilitated and conducted Entrance and Exit Counseling at the beginning and end of class start which was every three to four months. Class sizes varied ranging from nine up to twenty-four students per session. I showed a video, reviewed it and answered all questions for students that were unsure about how funds were disbursed, repayment, interest rates, and when repayment starts• Maintained Image-Now which was a scanning device connected to Campus 2000 in the process of elimination of paper files. I was responsible for scanning, indexing, and quality assurance• Interviewed potential students and provided documents to be completed for registration