Beverly Poole Email and Phone Number
Beverly Poole personal email
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A highly determined and results orientated team player, who thrives on achievement. A change champion who uses leadership skills to promote a positive attitude when dealing with new ideas and tasks.Always looks at the bigger picture when dealing with complex situations and finds a balanced way forward to achieving the goals set.Key skills: -Leadership skills & People management- Empowering people to achieve clearly set goals. Providing performance coaching when requiredResults focused - sets milestones to ensure delivery of objectives within tight deadlinesInterpersonal skills & Relationship Management. - Internal & ExternalChange Management - Tactical, adapting to changing business environments & strategic in developing business initiativesNegotiation skills - Internal & External Customers & Key StakeholdersSpecialties: Project management, delivering on time & under budget.
Premium Care Solutions Limited
View- Website:
- pcs.uk.com
- Employees:
- 35
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Assistant Care ManagerPremium Care Solutions Limited Dec 2015 - PresentNorthampton -
Senior Rehabilitation Support Worker ( Interim)Communicare Dec 2009 - Dec 2015HomeThis role currently allows me to care for my daughter whilst learning all about the care industry. It enables me to use my previously learned skills in a different environment. Duties include all aspects of 'hands on' Medical and Social care. Case Management, including NHS funding negotiation, development of clear rehabilitation goals and specific plans to achieve them. Interaction across all levels of NHS professionals from executive level to support workers. Staff management e.g recruitment, training, coaching and performance management of care teams. Research and sourcing of suitable rehabilitation aids. Project Manager of building/adaptation development from inception to completion.
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Senior Marketing Manager Private Banking & IntermediariesNational Australia Group Oct 2007 - Mar 2010Responsible for the all aspects of the customer value propositions for Private Banking,Wealth Management and OffShore marketing strategies from inception to delivery . Development of a robust process to use customer statements to deliver targeted personalised communicaiton to high net worth individuals. ( Trans promotional mail) Incorporating multiple channels across our CRM platform.Management of key stakeholders at all levels within the business.Budget definition & monitoring.
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Head Of Crm Strategy EuropeNational Australia Bank Feb 2003 - Oct 2007Delivery of initial Global CRM technology infrastructure into 2 banks in UK( Teradata TCRM system)Strategic development and delivery of CRM technology across all channels - outlets in Retail and Business, Call centre, Statements, SMS & E-mail and Direct MailCoordination and sychnronisation of CRM across all channels to deliver a seamless customer experience with history.Managment of direct reports and matrix management of key stakeholders internal and 3rd party to achieive programme deadlines on time and under budget.Management of cross global budgets and project staff -
Senior Programme DirectorNational Australia Group Apr 2001 - Feb 2003Responsible for full change management programme across Retail & Business segments in connection with the outsourcing of Merchant Acquiring business.Maintenance of Customer experience levelsNew Business Operating modelCustomer Retention levels
Beverly Poole Skills
Beverly Poole Education Details
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Wakefeld College -
Airedale High School
Frequently Asked Questions about Beverly Poole
What company does Beverly Poole work for?
Beverly Poole works for Premium Care Solutions Limited
What is Beverly Poole's role at the current company?
Beverly Poole's current role is Assistant Care Manager.
What is Beverly Poole's email address?
Beverly Poole's email address is bs****@****ail.com
What schools did Beverly Poole attend?
Beverly Poole attended Wakefeld College, Airedale High School.
What skills is Beverly Poole known for?
Beverly Poole has skills like Change Management, Project Management, Stakeholder Management, Project Delivery, Business Transformation, Crm, Banking, Governance, Risk Management, Business Analysis, Outsourcing, Business Process Improvement.
Who are Beverly Poole's colleagues?
Beverly Poole's colleagues are Emily Whitmore, Audrey King, Claire-Louise Stevenson, Hayley Clancy-Ugwu, Claire Smith, Zarnish Shah, Jack Wood.
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