Beverly Potter Email & Phone Number

Remote

Claims management for major retail and commercial clients with large self-insured retentions (SIR’s), handling all facets of premises and general liability claims. Responsibilities include coverage, liability and damage investigations and litigation management of defense attorneys through development and implementation of litigation strategies to resolve cases in the most cost-efficient manner. Primarily handling general liability premises liability, auto accidents claims.Exercises proper judgement and decision making to analyze the claims exposure, to determine the proper course of action and appropriately settle the claim. Interacts extensively with various parties involved in the claims process.Ability to communicate clear action plans, and present plans for moving the case to conclusion.Demonstrates complete knowledge of the claim file process through presentation of actions and responses to client questions. Processes claims consistent with clients’ and corporate policies, procedures and “best practices” and also in accordance with any statutory, regulatory and ethics requirements.Demonstrates ability to comply with carrier reporting and threshold requirements. Able to recognize and pursue excess insurance recoveries. Ability to handle full case load

Knoxville, Tennessee Area

Exercise independent discretion or judgment in handling of personal lines and commercial auto claims involving questionable or clear liability issues. Investigate, evaluate and negotiate bodily injuries claims and property damage claims to conclusion with claimants as well as attorneys. Establishes immediate contact with Policyholders and claimants, conducts investigations, interviews insureds, witnesses and physicians, evaluates and makes recommendations regarding coverage.Sets and maintains adequate reserves, obtains reports and related materials, determines liability and total value of claim, and issues checks or declines payment.Documents files and submits final report.Identifies subrogation situations and initiates appropriate action.Within designated authority, negotiates with plaintiff attorney as required.Develops and applies a working knowledge of legal and medical claims terminology and procedures. Attends industry-related training programs and attends other training sessions to stay current on policy changes, interpretation or new legislation Participates on Catastrophe Team when needed.

Sarasota, Florida Area

FCCI 2017 - 2018APD Adjuster Responsible for the timely and effective handling of assigned claims from a multi-state jurisdiction. Interpret coverage, determine liability, handle and direct investigations, identifying and reserving higher potential exposure cases.Interpret damage appraisal reports, identifying subrogation opportunities and negotiating claims to successful conclusion or transfer all under general supervision.Handle all assigned inventory of claims within departmental guidelines, following Best Practices and FCCI policies and procedures for property and casualty claims.Handle claims effectively and contain expenses, work with and oversee the work of independent adjusters and miscellaneous vendors.Works closely with regional adjusters in a shared file concept.Responsible for delivering the highest level of customer service. This includes adherence to company established guidelines for timely contact and following company guidelines on telephone etiquette and responsiveness.

Knoxville, Tennessee

Exercise independent discretion or judgment in handling of personal lines and commercial auto claims involving questionable or clear liability issues. Investigate, evaluate and negotiate bodily injuries claims and property damage claims to conclusion with claimants as well as attorneys. Establishes immediate contact with Policyholders and claimants, conducts investigations, interviews insureds, witnesses and physicians, evaluates and makes recommendations regarding coverage.Sets and maintains adequate reserves, obtains reports and related materials, determines liability and total value of claim, and issues checks or declines payment.Documents files and submits final report.Identifies subrogation situations and initiates appropriate action.Within designated authority, negotiates with plaintiff attorney as required.Develops and applies a working knowledge of legal and medical claims terminology and procedures. Participates on Catastrophe Team when needed.

Sarasota, Florida Area

HR Administrative Assistant Flowers Baking CompanyPrepare and complete weekly payroll, check time cards and complete reports for approximately 200 employeesPerform accounting functions including billing, A/R, A/P, new account set up and job costingResponsible for establishing and tracking employee payroll deductions as well as pay increasesOversee and manage office staff and perform all general administrative functionsOversee, implement of personnel policies and procedures and maintain employee files and documentationCoordinate HR functions with Project Manager and Regional HR Director, including accurate completion of new hire packets and employee verification formsCoordinate all branch insurance claims pertaining to employee injuries with Regional Risk ManagerMaintain current applicant information in Applicant Tracking System Prepare monthly, quarterly and yearend reports and Leased labor reports Assist with marketing proposal and bid packagesRecruitment, orientation and training of new employeesSchedule pre-employment drug screening and hearing tests, background checks and I9 – E-VerifyCompile and maintain inventory records to include quantity, type and unit of measure on materials, supplies and equipmentSupports Project Manager and other duties and reporting as required by management

Knoxville, Tennessee Area

Dispatch automobile claims to field adjusters. Contact vehicle owners in an attempt to refer driveable vehicles to Nationwide’s Blue Ribbon preferred shops or to a drive-in claim serviceManage salvage inventory and reconcile between salvage vendorsVerify invoices received from vendors for accuracy Confirm proceeds posted correctly Issue payments for deficits Reconcile vendors reports with the Mitchell Salvage System Negotiate invoices with vendors as needed Prepare monthly reports.

Knoxville, Tennessee Area

Responsible for handling multi-line automobile bodily injury, Med Pay/PIP claims from initial report to settlementDetermines/confirms proper policy coveragesInvestigation, evaluation, negotiation to bring claims to conclusionManagement of large loss files including legal files Maintaining relationships with SIU investigators, legal representative, law enforcement and other insurance providersPrepares files for subrogation

Knoxville, Tennessee Area

Clerical Claims Supervisor / Total Loss Adjuster / Sr. Claim Representative Responsible for obtaining the initial report of multi-line automobile claims, the investigation, coverage verification, liability, negotiating and handling to conclusion in a five state regionHandled vehicle total claims including determining actual cash value and settlementSupervised Insurance Claims Department clerical staff along with monthly reports Maintained appropriate levels of verbal and written communications with managementPrepares files for subrogation