Skilled health insurance subject matter expert with significant and relevant experience as a claims specialist, provider support specialist, customer service support, and Business Analyst. With an eye for detail and the ability to understand complex processes, I have created desk level resources, revised policies and established standards for areas such as enrollment. Additionally I have collaborated with Information Services to develop reports required for tracking and trending performances.… Show more Skilled health insurance subject matter expert with significant and relevant experience as a claims specialist, provider support specialist, customer service support, and Business Analyst. With an eye for detail and the ability to understand complex processes, I have created desk level resources, revised policies and established standards for areas such as enrollment. Additionally I have collaborated with Information Services to develop reports required for tracking and trending performances. I am an experienced leader fulfilling roles such as adviser and trainer to colleagues. These roles placed me in positions of delegating assignments and conducting departmental meetings. My stability, dedication and appreciation for professionalism in the workplace will be a value adds to your organization. Show less