API Software Development, Cloud & Web based services technologies.

Provide strategic advice to management to improve operations and increase profitability.Analyze market trends to determine most profitable products or services to offer.Examine financial reports to identify areas of weakness that may require additional capital investment.Monitor industry trends to identify opportunities and threats to the company’s business model.Identify external factors that could affect the business' venture and success.Assess the strengths and weaknesses of competitors so that strategies can be developed to beat the competition.Work with senior management to create long-term strategic plans for the company.Recommend changes to organizational structures or business processes to increase efficiency and productivity.Advise leadership on topics such as employee motivation, conflict resolution, ethics, compliance, and productivity.

Provide advanced API development support via phone, email or in person for broker firm, trading firm, asset manager firm or partner exchanges developing to or integrating with API’s using SOAP or Postman Rest API consistent with the Certification Support for Electronic Trading customer SLA service guidelines. Applied critical thinking, customer engagement with written communications and technical details. Build strong relationships andSupported test and production environments, partner exchanges, ISV’s access methods, and interoperability methods. Provide second level support for certification process with any business or FIX protocol related questions. Provide environment maintenance and support which included but not limited to; Saturday testing, mock testing, weekday post trading session change test environment testing, reporting results according to established procedures, effectively managing opened issues, collaborating and communicating with other support teams during each environment maintenance exercise and training junior staff with a high level of computer literacy.Providing innovative ideas for improving the efficiency/effectiveness of the Business Requirements, Client Impact documentation processes.Provide end user training and user acceptance testing of financial systems.Provide guidance in developing FIXML 5.0 compliant and Fix 4.2 and 4.4 request/response messaging and multiple connectivity options: VPN, TCP IP, session less, session based, MQ Series or Secure HTTP.Provide advanced API development and support from functional specifications for new product roll outs or enhancements to existing functionality.Salesforce CRM - ServiceNow, Chatter, Leads, Campaigns and Reporting Analytics for Metrics/Monitoring

• Provide developments support and pre-certification testing and pre-production support for new customers connecting their systems to CME Group platforms, including automated trading systems, point and click front-end applications, market maker systems, risk management systems, support existing customers enhancing their existing trading and risk systems.• Provide network support, development and business guidance for all new released enhancement and functionalities on Globex platform, API’s and GUIs• Build and manage strong long term relationships with all customer segments and partners including Proprietary trading firms, ISVs and Partner Exchanges• Manage certification and compliance testing processes for third shift team, train new global support team in London, Perform beta testing for all new releases and act as primary point of contact between beta customers and Technology division• Mentor and develop support analysts on support best practices, business and technical knowledge. Self- management, Fosters positive work environment.Carefully monitored all aspects of trading on CME Globex as it related to customer connections, order entry, Pre and Post Trades executions to Globex, Monitored Credit Limits and Credit Controls and Trade Cancellations• Tested and applied various test case/scenarios including pre-defined trade rules and advanced Matching Algorithms, Price Banding, and Post-Trade functionality to ensure best possible executions were met at the fairest prices against the Electronic trade match engine.

• Performed functional and regression testing against Globex2 Front End Trading application and Eagle Trading Engines.• Provided global technology support with team comprising of Dev, QA and BA responsible for analysis, design, development and testing.• Worked on the core technology platforms responsible for electronic trading and the end of day settlements as well as dissemination of historical datamine datasets• Perform Application & System Performance tuning and troubleshoot performance issues.• Test web-based applications front-end user interfaces. Test in-house applications with various vendor software platforms. Work on new initiatives and support existing Index applications reviewing and translating requirements into deliverable using SDLC activities using business process modeling. Manage heightened awareness phases during the launch of new services. Perform API unit testing and fix errors.• Interface with databases to extract information and build reports. Effectively interact with customers, business users and IT staff.• Onboarding of new customers. Collectively work with Front Office Sales and Global Account Managers to provide a cohesive onboarding flow. Manually certify and acknowledge OTC customer development and testing using Clearport API or GUI • Compile monthly metrics charting & pivot table analysis features to illustrate month to month and quarterly stats of all initiatives. • Successfully led support initiatives for third shift, increase adoption and reduce time to market on more than 100 initiatives

Beta testing Globex Electronic Trading applications:* ilink Order Routing* Market Data Fix/Fast SBE Protocol* Automation testing via. AutocertPlus * Electronic trading certification test tool* Development support for customers developing to CME platforms*Microsoft Office suite ( Outlook, Word, Excel, OneNotes)*Data Mining using ETL, SQL, TOAD Cassandra, VLOOKUP, and PIVOT Tables.

Monitored and Supported AS400 systems leveraging visual basic programming skills for Chicago and London offices for UBS / Warburg-Dillon-ReadMaintained all printers, back-up tape operations and hardware devices