Beverly Webb Email & Phone Number

Atlanta, Ga, Us

Sandy Springs, Ga

Atlanta, Ga

· Developed a detailed understanding and in-depth working knowledge of the all the WellStar Health System benefit plans and assist employees (23,745 employees) by fielding, answering employee benefit related questions via phone (35 calls per day) or email; while using strong customer service skills focusing on team member. Corresponds with Third-Party Insurance providers regarding employee enrollment, claims processing, and billing issues. Serves as the liaison between client (employee) and Third-Party vendors and provides a platform for employees to obtain pertinent information, including but not limited to general plan information, claims issues, eligibility discrepancies, etc. Direct contact for all employee benefit questions and responds via phone or email. · Provide day to day support for benefit programs medical, dental, vision, HSA, HRA, FSA, Cobra, Life and AD&D. Support administration of all leave programs including FMLA, STD, LTD, ADAA and Military. ACA, and Medicare knowledge. Troubleshoots HRIS system issues and work with IT to resolve the problems. Respond to complex team members inquiries about payroll or benefits. Assist employees with life event changes, terminations, enrollments, FMLA, Medicare and process STD claims; Assist in the preparation and set up process for client Benefit Fairs; Represent client HR at annual Benefit Fairs answering employee questions and assisting with enrollment functions; Assist with all aspects of Annual Open Enrollment including responding to employee inquiries, providing enrollment system support, communicating deadlines, benefit plan changes and premium changes. Format and merge reports using Excel while also using v-look up and pivot tables. Provide audit preparation, Benefit system testing and support. Generate reports/data upon request.

Atlanta, Ga

As the first point of contact for the HR Dept., provided exceptional customer service to allemployees, external customers and vendors.Audited employee files to ensure compliance.Provided clerical and administrative support to HR Executives and managed calendars ofseveral HR Executives.Worked with Leave Coordinator to process FMLA paperwork and WC claims and forwardWC-207 forms.Updated and maintained database of employee information, supervisory reports onperformance, and dates/reasons for terminations.

Franklin, Tn

Used advanced Excel functions to generate reports from 160 hospitals and over 65,000providers. Entered numerical data into databases in a timely and accurate manner.

Developed and enforced company policy and procedures relating to all phases of humanresources activity. Supervised and trained contractors in the local office on branch policies andprocedures.Worked with Branch Manager to complete compliance reporting for annual federal financialaudits.Organized and developed special projects and programs to boost morale and inclusion.Implemented a teamwork/open door environment in order to build positive relationshipsbetween contractors and clients.

Clearwater, Fl

Developed company personnel policies, standard operating procedures and employeehandbooks.Developed and facilitated all new-hire orientations. Conducted employment verifications andinvestigations. Coordinated and conducted new hire pre-interviews. Facilitated the criminalbackground check process for new hires.Managed all aspects of leave administration, including employee notifications and vendormanagement, disability programs and health benefits.Audited workplace, employee and management policies and procedures.Educated and advised employees on group health plans, voluntary benefits and 401(k)retirement plans.Acted as liaison between employees and insurance carriers to resolve problems and clarifybenefits. Accurately prepared government compliance reports and proposal requests foremployee data. Reviewed and confirmed that all final paid hours corresponded withtimesheets and state laws.Resolved employment-related disputes through proactive communication.

Bs, Human Resources

Education record

Education record