Beverly Carter Email & Phone Number

Develop portfolio-level technology plans using a strategic approach that aligns with the overall business objectives and capabilities. Organize around value streams and business processes to ensure that technology investments are directly contributing to the firm’s strategic goals. Deliver effective portfolio management that coordinates across multiple business units, leveraging enterprise architecture and governance to optimize resource allocation and performance metrics. Incorporates a holistic view of lean portfolio management to enable the firm to adapt swiftly to market changes and emerging technologies. Establish and maintain project management and portfolio governance standards, and processes based on best practice, including PMI and SAFe®. Deliver Lean Portfolio Management that ensures traceability from firm strategy, value streams, demand intake to project execution and delivery.Set up portfolios to deliver firmwide transformational projects across business units including Technology, Finance, Talent Solutions, Global Services, Information Security, Firm Risk Management, and others as required. Organize agile teams and cross-functional teams by partnering with Scrum Masters, Product Owners/Managers, and Business Owners to drive quality standards and continuous improvement. Provide Roadmap expertise through Demand Management, Estimation, Solution Management, and Release Management to help stakeholders realize their portfolio vision and strategic themes. Develop and lead of team of project leaders, business analysts, product owners and scrum masters. Primary responsibilities include staffing, performance management, and career growth planning. Highly skilled in establishing strong partnerships and building bridges with firm Partners, Operating Executives, stakeholders, and other leaders. Provide effective stakeholder management that hinges on clear and consistent communication, ensuring all parties are aligned with the project's goals and progress.

Responsible to guide the Global Information Security Program from creation to implementation of programs, projects and operational processes designed to limit information security risk, ensure audit compliance, and protect the company’s assets.Provide thought leadership in evaluating and recommending short and long-term strategies, business plans and programs to ensure the security, integrity and availability of company data, applications, and systems.Responsible for establishing the Program Support function to develop, document and deploy project management methodology; processes; templates; CDE Governance procedures; business case development; communicate key decision points, risks and status on large and complex programs/initiatives. Collaborate with Governance, Risk and Compliance teams to improve cross-functional partnership with security risk assessments, compliance, and cyber security processes. Lead projects to facilitate new certifications and maintain existing certifications for PCI DSS, ISO 9001, ISO 27001, TISAX VDA, NIST 800-171, SOC 1, SOC 2 compliance. Develop risk remediation process for audits and security risk assessment findings. Function as a People Manager, leading a team of Information Security Analysts, Project Managers, Program Managers and Archer Developers who are responsible to deliver projects from development of the project scope through launch, track deliverables, identify risks, assumptions, and constraints to deliver on goals and objectives. Provide support, training, and coaching to the team. Responsible for the Archer Integrated Risk Management platform to develop administrative standard operating procedures which include application upgrades, change requests and notifications. Responsible for the development of a project portfolio/dashboard to provide regular reporting on project and program health, and risk analysis to provide a global picture. Establish metrics and reporting framework to measure project performance.

Program and Project Manager responsible to provide strategic and programmatic leadership to the firm by developing, planning, and executing annual HR program and projects. Provide thought leadership in building HR programs and policies to provide clarity, consistency, and alignment with the organization’s strategic objectives.Responsible for writing programs and policies (Severance, Death Benefit, Relocation, Payback, Leave of Absence, Immigration) to deliver fair, competitive, and consistent employee benefits. Manage project lifecycle, from development of the project scope through launch, while tracking deliverables, identifying risks, assumptions, and constraints to deliver on goals and objectives. Functional expert working collaboratively with stakeholders, matrix teams, and end-users to understand requirements, while applying comprehensive program and project management knowledge to evaluate and deliver process improvements. Advance continuous improvement strategies through analyzing and re-engineering processes; identifying change management needs; implementing controls and standards; and utilizing automation tools and applications to drive efficiency. Develop reports; author knowledge content and training guides; prepare presentations for C-level executives.

Virtual

Responsible for all aspects of the project lifecycle using defined project management methodology (PMBOK) to deliver organizational strategic goals and objectives. Simultaneously lead multiple enterprise wide multi-year process improvement, implementation, enhancement & transformation projects. Delivers agile & traditional projects & large-scale technology deployments in cross-functional global environment. Responsible for developing project management plans to identify activities & events & track deliverables. Manage implementation, infrastructure & migration activities while identifying constraints, dependencies, critical path, assumptions, risks, and issues. Effectively facilitates mitigation, resolution, and escalation procedures to align scope, quality, & budget. Provide business process improvement and reengineering by creating workflows; define requirements, conduct needs analysis, manage and direct project resources. Develop test and acceptance plans; training materials, presentations, spreadsheets, diagrams, & flow charts; compose client & vendor communications, & status reports. Lead quality control & quality assurance measures which adhere to organizational standards & industry compliance. Expert in scope definition; cost analysis; business analysis; resource management; risk assessment & management; change management; vendor & integration management. A solid understanding of information security best practices; IT auditing; PCI DSS requirements & Information Security Risk Management processes. Program Manager for Microsoft 365 digital transformation program-a group of related projects to implement, upgrade and migrate over 13,000 end users and systems to Azure, Intune, Skype to Teams, Windows 10, Exchange online, SharePoint online, OneDrive & Office 2016. Led a global intranet development project to build a digital workplace platform which offers a corporate intranet and digital collaboration capabilities across 109 countries.

Virtual

Responsible for full lifecycle management of travel technology development and implementation projects.Software and systems development lifecycle planning, functional design, business analytics, data quality, create test and acceptance plans, client communications and reporting, methodology compliance and quality assurance.Define project priorities, scope, strategy, and assessed financial and human resource requirements to meet project deliverables. Create project schedules, resource plans, budgets, and communications plan.Demonstrate strong problem solving and conflict management by developing action plans and schedules to resolve complex issues. Manages conflict within the project, teams, and stakeholders by using negotiation techniques and people skills. Successfully managed product marketing programs from concept to delivery. Led process design workshops for multiple business units, creating synergies to help deliver products in budget and on time. Helped to increase consumer engagement, vendor relations, and membership by developing self-service platforms. internal productivity tools, including MS Office, Project, Planview and Oracle PeopleSoft Enterprise Applications.

Dublin, Ohio, United States

Perform and manage special projects and assignments for the Information Technology Department. Responsible for the support of all field operations including management of field sites, staff, and customer support; coordinate with project staff on changes, incident resolution, and other support tasks; manage customer support in the field to include management of local desktop staff and other infrastructure support staff.Provide PC support, desktop applications, printers, and tablets according to set Service Level Agreements and IT procedures.Provide advanced level technical support, responsible for ITIL-based service reporting and management of processes, availability, reliability, and incident management. Demonstrate technical acumen, communication skills and the ability to clearly communicate with internal business owners and external partners.Ability to work independently, handle stressful situations and carry out complex problem resolution

Dublin, Ohio, United States

Provide leadership and day-to-day management of the business unit, including strategic planning and delivering customer satisfaction.Build and maintain long term relationships with key customer executives, product owners, and implementation teams.Function as a Customer Success Manager to support and facilitate customer retention and value-add services with the sales team.Create and drive success plans tailored to customers, incorporating their strategic goals with our capabilities.Recruit, train and develop a corporate staff of over 40 employees to enable career growth and professional development. Conduct performance evaluations, coaching and counseling.

Virtual

Develop training materials to include a variety of training approaches: traditional classroom, programmed learning, hands-on, simulation, video, audio, and computer aided training.Create training program and instruction materials, including course outlines, background materials, instructional materials, and transition plans. Work closely with the Organizational Change Management resources to assess the training needs of the organization and the effectiveness of existing programs.Provide onsite classroom training, electronic learning, multimedia programs, and other computer-aided instructional technologies, Maintain a virtual at-home office with great ability to work independently, manage time effectively, strong organizational skills, multi-tasker with the ability to manage competing priorities.

Master Of Business Administration - Mba, General Finance

Bachelor Of Science - Bs (Cum Laude), Finance

Associate Of Applied Science, Finance